Case Study
How a Bangalore Dental Clinic Added
₹3.8 Lakh/Month in 90 Days
app-ening
Clinic Profile
Location
Bangalore
Koramangala
Setup
4 chairs
2 dentists + 1 orthodontist
Specialty
General + Ortho
implants, braces, cosmetic
Patients/Mo
480
before Appening
Patient DB
2,800
1,400 dormant (6mo+)
Before & After Appening — 90-Day Results
Before
No-show rate 24%
Dormant patients contacted 0 / month
Google reviews 47 total
New patients / month 18
Monthly revenue ₹8.6L
After-hours response None
Dr. time on WhatsApp ~25 hrs/mo
90 DAYS
After 90 Days with Appening
No-show rate 8%
Dormant patients reactivated 168 in 90 days
Google reviews 243 total
New patients / month 31
Monthly revenue ₹12.4L
After-hours response 24/7 AI
Dr. time on WhatsApp ~3 hrs/mo
"I used to spend 2 hours every evening replying to patient WhatsApp messages. Now I leave the clinic at 7 PM and the system handles everything. The recall campaign alone brought back 168 patients I'd completely lost touch with — including 3 implant cases worth over ₹2 lakh each."
Dr. Pradeep K.
Founder & Lead Dentist
The 90-Day Journey
Week 1
Setup + Go Live
Connected WhatsApp Business. Imported 2,800 patient contacts from Excel. Activated reminders, recall, and review journeys. First confirmed appointment via WhatsApp within 24 hours.
Month 1
First Results
No-shows dropped to 14%. 52 dormant patients booked. 67 new Google reviews collected. Dr. Pradeep stopped replying to routine messages entirely.
Month 3
Full Impact
All 14 journeys active. No-shows at 8%. Added payment collection + referrals. Revenue up ₹3.8L/mo. Hired a second orthodontist to handle increased demand.
Revenue Added
+₹3.8L
per month
No-Show Reduction
24% to 8%
67% improvement
Patients Reactivated
168
in 90 days
ROI
4.5x
return on subscription
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