Every Patient Touchpoint.
Every Rupee Recovered.
These 14 automations run 24/7 on WhatsApp — no manual effort, no missed patients.
Each one has a measurable revenue impact. Together, they add ₹3.95L/month to a typical 4-chair clinic.
Revenue-Generating Journeys (ranked by impact)
01
6-Month Recall + Dormant Reactivation
3-step WhatsApp sequence to patients inactive 6+ months. Escalates from gentle reminder to special offer. Brings back patients who'd otherwise never return.
02
Appointment Reminders (T-24h + T-2h)
WhatsApp message + optional voice call. Confirm/reschedule buttons. Cuts no-shows from 22% to under 10%.
03
After-Hours AI Responder
Instant triage + booking for patients messaging at 10 PM. Captures emergencies, toothaches, and new inquiries while you sleep.
04
Google Review Automation
Auto-sends review link 2 hours post-visit. Nudges again at 48h. Takes clinics from 40 reviews to 400+ in 6 months. More reviews = more Google visibility = more new patients.
05
Treatment Plan Follow-Up
Patient gets consultation but doesn't book the procedure? Auto-follows up at day 3, 7, and 14 with the treatment plan summary.
06
No-Show Recovery
Empathetic rescheduling message at 1h, 24h, 48h post-missed appointment. Recovers ~30% of remaining no-shows.
07
Referral Request (post positive review)
After a patient leaves a 4-5 star review, auto-asks them to refer family. Shareable booking link with tracking.
08
Post-Visit Care Instructions
Procedure-specific care tips sent automatically. Reduces follow-up calls. Builds patient trust and loyalty.
09
Post-Op Check-In (Day 1, 3, 7)
For extractions, implants, RCT. Pain check-in + photo upload for remote review. Catches complications early.
Care quality
patient satisfaction
10
Payment Collection via Razorpay
Send payment link inside WhatsApp. Auto-confirms receipt. Eliminates cash handling friction.
Collections
faster realization
11
Pre-Op Instructions
Fasting, medication, prep instructions sent 24h before procedures. Reduces cancellations from unprep'd patients.
12
Birthday Wish + Offer
Personalized birthday greeting with optional clinic discount. Re-engages dormant patients through a personal touch.
13
Reschedule Confirmation
New date/time with calendar link. Ensures rescheduled patients don't fall through the cracks.
14
Annual Check-Up Nudge
12-month reminder for comprehensive dental check-up. Converts annual patients into twice-yearly visitors.
Total measurable monthly revenue impact
Conservative estimates based on a 500-appointment/month clinic
+₹4.95L/mo
Customized for Your Specialty
General Dentistry
6-month recall windows. Cleaning + check-up messaging. Family appointment bundling.
Orthodontics
Monthly adjustment reminders. Retainer care sequences. 18-month treatment milestone messages.
Implants / Cosmetic
Extended 2-week post-op. Photo follow-up for healing. High-value treatment plan persistence.
Actual WhatsApp Messages (from your clinic's number)
Appointment Reminder
Auto
Saves ₹1.2L/mo
Hi Priya! This is a reminder for your appointment with Dr. Sharma tomorrow (Thursday) at 10:30 AM.
Smile Care Dental, Koramangala
Please confirm or reschedule:
Confirm Appointment
Reschedule
Sent 10:30 AM
Confirmed! See you tomorrow
Read 10:32 AM
6-Month Recall
Campaign
Adds ₹2.4L/mo
Hi Priya! It's been 6 months since your last check-up at Smile Care Dental.
Regular cleanings prevent cavities and gum problems. Dr. Sharma has slots this week.
Book your cleaning?
Book Cleaning
Remind Me Later
Sent 9:00 AM
Yes, Thursday 4pm please!
Read 9:15 AM
No-Show Recovery
Auto
Recovers ₹15K/mo
Hi Priya, we noticed you couldn't make it today. No worries at all!
Would you like to reschedule? We have slots tomorrow and Thursday.
Reschedule Now
Call Us
Sent 11:45 AM
Post-Visit Review Request
Auto
+10 patients/mo
Hi Priya! Thank you for visiting us today.
If you have a moment, a quick Google review would mean a lot to us and helps other patients find good dental care:
Leave a Review
Sent 4:00 PM
Done! Left 5 stars. Dr. Sharma is great.
Read 6:15 PM
Payment Collection
Revenue
Faster collections
Hi Priya, here's your invoice:
Root Canal Treatment: ₹8,500
Pay securely:
Pay ₹8,500
Sent 5:30 PM
Payment done!
Received! Your receipt has been emailed. Thank you, Priya!
5:33 PM
After-Hours AI
AI
Captures ₹50K/mo
Hi, I have a bad toothache. Are you open?
11:15 PM
Hi! We're currently closed (9 AM - 8 PM). For your toothache:
1. Warm salt water rinse
2. Ibuprofen for pain
3. Cold compress on cheek
I've flagged this as urgent. Our team will call you first thing tomorrow.
Book Morning Slot
11:15 PM
Same Journeys, Your Patient's Language
Appointment Reminder (Hindi)
Auto
नमस्ते प्रिया जी! कल (गुरुवार) सुबह 10:30 बजे Dr. Sharma के साथ आपकी अपॉइंटमेंट है।
Smile Care Dental, कोरमंगला
कृपया कन्फर्म या रीशेड्यूल करें:
कन्फर्म करें
रीशेड्यूल करें
Sent 10:30 AM
Post-Op Care Day 1 (Hindi)
Auto
नमस्ते प्रिया जी! आज के Root Canal Treatment के बाद ध्यान रखें:
1. 2 घंटे तक कुछ न खाएं
2. गर्म चीज़ों से बचें
3. दवाई समय पर लें
4. ज़्यादा दर्द/सूजन हो तो बताएं
कल फॉलो-अप लेंगे।
Sent 6:00 PM
6-Month Recall (Hindi)
Campaign
नमस्ते प्रिया जी! Smile Care Dental में आपकी आखिरी विज़िट को 6 महीने हो गए हैं।
नियमित क्लीनिंग से कैविटी और मसूड़ों की बीमारी से बचाव होता है।
अपॉइंटमेंट बुक करें?
क्लीनिंग बुक करें
अभी नहीं
Sent 9:00 AM
Referral Request
Auto
Thank you for the wonderful review, Priya!
Know someone who needs good dental care? Share this link with family or friends:
book.smilecare.com/ref/priya
Share with a Friend
Sent 9:00 AM
How It Works for Your Clinic
Day 1
Connect WhatsApp
Link your clinic's WhatsApp Business number. We handle the setup.
Day 2
Import Patients
Upload your patient list. We tag, segment, and organize automatically.
Day 3
Journeys Go Live
Reminders, recalls, reviews start running. Your first recovered patient by end of week.
Day 7
See Results
Dashboard shows no-shows reduced, patients reactivated, reviews collected. The numbers speak.
What We Customize
Clinic name, doctor names, address, Google Maps link, working hours, phone number, Google review link, booking page URL, procedure-specific post-op instructions
What You Control
Message tone (formal/friendly), languages (English, Hindi, Tamil, etc.), reminder timing, recall window (3/6/12 months), offers, business hours for AI
14-day free pilot. Zero risk.
We set up 3 journeys (reminders, recall, reviews). You measure the result. Then decide.