REST API

REST API - WhatsApp Business feature for Oman businesses.

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REST API
Key Capabilities

Everything You Get with REST API

Send Messages

Programmatically send text, media, templates, and interactive messages via REST endpoints.

Contact Management

Create, update, search, and delete contacts with full custom field support.

Webhook Events

Receive real-time notifications for message delivery, reads, replies, and status changes.

Template Management

List, create, and check approval status of WhatsApp message templates via API.

Campaign Triggers

Start campaigns and automations from external systems using API calls.

Rate Limiting

Built-in rate limiting with clear headers. Automatic retry guidance for throttled requests.

How It Works

See REST API in Action

1

Get Your API Key

Generate API credentials from your dashboard. Full REST API with Bearer token authentication and rate limiting.

Get Your API Key — REST API screenshot
2

Send Messages Programmatically

Trigger WhatsApp messages from your backend, CRM, or any application using simple HTTP calls.

Send Messages Programmatically — REST API screenshot
3

Receive Webhooks

Get real-time notifications when messages arrive, are read, or when contacts take actions — all via webhook events.

Receive Webhooks — REST API screenshot
How It Works

Step by Step

1

Configure

Set up REST API in your App-ening dashboard. Customise settings to match your workflow.

2

Activate

Turn on the feature and connect it with your existing tools and Oman business processes.

3

Results

See results from day one with automated WhatsApp workflows that save time and grow revenue.

Use Cases

How Businesses in Oman Use REST API

E-Commerce Integration

Send order confirmations, shipping updates, and delivery notifications from your online store.

Custom Dashboards

Build internal tools that read conversation data and display custom analytics.

CRM Sync

Keep your existing CRM in sync with App-ening contacts, deals, and conversation data.

Real Results

What Businesses Achieve

C
CloudServe SaaS
Muscat
Challenge

Sending notifications from their custom platform

Results
API connected in 1 day
Integration Time
99.2% delivery rate
Notification Delivery
+52% more support responses
Customer Engagement
“The REST API let us plug WhatsApp into our existing stack without changing anything.”
Plans

Available On

Free
Starter
Pro
Business

What You Get on Each Plan

Pro: Full API access with 1,000 requests/min. Business: 5,000 requests/min + dedicated support.

Compare all plans →

FAQ

Frequently Asked Questions

Is there an API rate limit?+
Yes. Limits depend on your plan: Starter (60 req/min), Pro (300 req/min), Business (1,000 req/min).
Which authentication method is used?+
Bearer token authentication. Generate API keys from your App-ening dashboard under Settings.
Is there a sandbox environment?+
Yes. Use your test account with the same API endpoints. No WhatsApp charges for sandbox messages.

Related Features

Team Inbox

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AI Assistant

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Campaigns

Learn more →

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