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Loyalty Programs via WhatsApp

Reward your best customers without a separate app. Run point-based or visit-based loyalty programs entirely through WhatsApp.

Why It Works

Acquiring a new customer costs 5x more than retaining one. WhatsApp loyalty programs have 3x higher engagement than email-based programs because customers see every reward notification.

How It Works

1

Enroll

Customer joins loyalty program via WhatsApp message or QR code scan

2

Earn

Points are added automatically on each purchase or visit

3

Redeem

Customer redeems rewards directly in WhatsApp chat

Example WhatsApp Flow

Key Metrics

3x
Higher Engagement
25%
Increase in Repeat Visits
60%
Reward Redemption Rate

Best Practices

Related Features

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