Agents make outbound calls directly from the App-ening dashboard with one click.
All calls are logged with duration, outcome, and optional notes in the contact timeline.
Route incoming calls to available agents based on skills, language, or department.
When agents are unavailable, callers leave voicemail. Transcription sent via WhatsApp.
Track call volume, average duration, and agent talk time in the analytics dashboard.
After every call, automatically send a WhatsApp summary or follow-up message.
Click-to-call any contact directly from the inbox or CRM. Calls are logged automatically with duration and outcome.
All calls are recorded and attached to the contact record. Listen back anytime for training or quality assurance.
After a call, automatically send a WhatsApp message summarising the discussion and next steps.
Set up Voice Calling in your App-ening dashboard. Customise settings to match your workflow.
Turn on the feature and connect it with your existing tools and Qatar business processes.
See results from day one with automated WhatsApp workflows that save time and grow revenue.
Call warm leads after WhatsApp conversations to close deals faster.
When text isn't enough, seamlessly switch from chat to voice call within the same conversation.
Provide phone support for high-value customers while keeping all context in one place.
Starter: Click-to-call + logging. Pro: Recording + analytics. Business: IVR menu + call routing.
Start for free. No credit card. Set up in minutes.
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