WhatsApp Shop

WhatsApp Shop - WhatsApp Business feature for Singapore businesses.

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WhatsApp Shop
Key Capabilities

Everything You Get with WhatsApp Shop

Product Catalogue

Create and manage your product catalogue directly in WhatsApp with images, descriptions, and prices.

In-Chat Shopping

Customers browse products, add to cart, and place orders — all within the WhatsApp conversation.

Order Management

View, process, and track orders from a centralised dashboard.

Inventory Sync

Sync product availability with Shopify or your existing inventory management system.

Payment Integration

Accept payments for orders via connected payment gateways.

Order Notifications

Automated messages for order confirmation, shipping updates, and delivery confirmation.

How It Works

See WhatsApp Shop in Action

1

Create Your Product Catalogue

Add products with images, descriptions, prices, and variants. Your catalogue syncs with WhatsApp natively.

Create Your Product Catalogue — WhatsApp Shop screenshot
2

Customer Browses in WhatsApp

Customers view your catalogue, add items to cart, and place orders — all within the WhatsApp app.

Customer Browses in WhatsApp — WhatsApp Shop screenshot
3

Process Orders and Send Updates

Receive order notifications, confirm and fulfil orders, and send shipping updates via automated WhatsApp messages.

Process Orders and Send Updates — WhatsApp Shop screenshot
How It Works

Step by Step

1

Configure

Set up WhatsApp Shop in your App-ening dashboard. Customise settings to match your workflow.

2

Activate

Turn on the feature and connect it with your existing tools and Singapore business processes.

3

Results

See results from day one with automated WhatsApp workflows that save time and grow revenue.

Use Cases

How Businesses in Singapore Use WhatsApp Shop

Retail Stores

Let customers browse and order products without leaving WhatsApp. Share catalogues in conversations.

Food & Beverage

Accept food orders via WhatsApp catalogue. Integrate with kitchen display systems.

Service Packages

List service packages with descriptions and pricing. Customers book and pay in-chat.

Real Results

What Businesses Achieve

A
ArtisanBrew Coffee
Singapore
Challenge

Taking orders via screenshots and voice notes

Results
85% → 99.5%
Order Accuracy
15 min → 2 min
Order Processing Time
+55% from catalogue browsing
Monthly Orders
“Customers browse our catalogue in WhatsApp, add to cart, and order — no phone calls, no confusion.”
Plans

Available On

Free
Starter
Pro
Business

What You Get on Each Plan

Starter: 50 products. Pro: Unlimited + order management. Business: Unlimited + catalogue sync + analytics.

Compare all plans →

FAQ

Frequently Asked Questions

How many products can I list?+
Up to 500 products in your WhatsApp catalogue. Group products into collections for easy browsing.
Does it sync with Shopify?+
Yes. Product data, prices, and inventory sync automatically with your Shopify store.
Can I manage orders from the app?+
Yes. View and update order status from the App-ening dashboard or mobile app.

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