Appointment Management

Appointment Management - WhatsApp Business feature for India businesses.

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Appointments
Key Capabilities

Everything You Get with Appointment Management

Dashboard View

See all appointments in day, week, or month view with colour-coded status indicators.

Status Tracking

Track appointments through booked, confirmed, in-progress, completed, cancelled, and no-show stages.

Bulk Operations

Reschedule or cancel multiple appointments at once. Send bulk notifications to affected customers.

Revenue Tracking

See appointment revenue, average booking value, and revenue per staff member.

Recurring Appointments

Set up weekly, biweekly, or monthly recurring bookings with same-weekday logic.

Walk-In Support

Add walk-in appointments on the fly. Auto-send confirmation messages to the customer.

How It Works

See Appointment Management in Action

1

See All Appointments at a Glance

Calendar view shows today, this week, and upcoming appointments with status indicators — confirmed, pending, cancelled.

See All Appointments at a Glance — Appointment Management screenshot
2

Reschedule or Cancel in Two Taps

Drag to reschedule or click to cancel. Customers get an automatic WhatsApp notification with updated details.

Reschedule or Cancel in Two Taps — Appointment Management screenshot
3

Collect Feedback After Visit

Trigger a post-appointment WhatsApp message asking for a rating and review. Feed responses into your CRM.

Collect Feedback After Visit — Appointment Management screenshot
How It Works

Step by Step

1

Configure

Set up Appointment Management in your App-ening dashboard. Customise settings to match your workflow.

2

Activate

Turn on the feature and connect it with your existing tools and India business processes.

3

Results

See results from day one with automated WhatsApp workflows that save time and grow revenue.

Use Cases

How Businesses in India Use Appointment Management

Daily Operations

Staff check their dashboard each morning. Manager reviews the day's appointments and assigns resources.

Follow-Up

After completed appointments, trigger automated feedback requests and rebooking suggestions.

Reporting

Export appointment data for business analysis — peak hours, popular services, and staff utilisation.

Real Results

What Businesses Achieve

P
PrimeCare Dental
Mumbai
Challenge

High no-show rate and manual reminder calls

Results
30% → 8%
No-Show Rate
10 hours/week → 0
Staff Time on Reminders
4.8/5
Patient Satisfaction
“Automated reminders eliminated our no-show problem. We recaptured thousands in lost revenue.”
Plans

Available On

Free
Starter
Pro
Business

What You Get on Each Plan

Free: View and manage. Starter: Automated reminders. Pro: Reschedule links + feedback. Business: Multi-staff calendar + reporting.

Compare all plans →

FAQ

Frequently Asked Questions

Can I set different hours for different days?+
Yes. Each day of the week can have custom business hours and break times.
Does it track no-shows?+
Yes. Mark no-shows in one click. Contacts get a no-show tag for tracking repeat offenders.
Can staff manage their own availability?+
Yes. Staff can block time, set holidays, and update their schedule from the mobile app.

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