सभी सुविधाएँ/Voice Agents

Voice Agents

Voice Agents - WhatsApp Business feature for India businesses.

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Voice Agents Dashboard Preview

Key Capabilities

Everything You Get with Voice Agents

AI Voice Calls

Automated voice calls powered by AI for appointment confirmations, surveys, and reminders.

Multi-Language

AI voice agents speak in the customer's preferred language with natural-sounding speech.

Call Transcription

Every call is transcribed and attached to the contact's conversation history.

IVR Flows

Build interactive voice menus with keypress options and speech recognition.

Call Recording

Record calls for quality assurance and training. Access recordings from the dashboard.

Fallback to WhatsApp

If a call goes unanswered, automatically send a WhatsApp message with the same information.

How It Works

See Voice Agents in Action

1

Configure Your AI Voice Agent

Set the persona, language, and knowledge base for your AI voice agent. Define what it can handle and when to transfer to a human.

Configure Your AI Voice Agent — Voice Agents screenshot
2

Customers Call Your Number

Inbound calls are answered by your AI agent instantly. It understands natural language and responds conversationally.

Customers Call Your Number — Voice Agents screenshot
3

Automatic Call Summary in WhatsApp

After each call, a summary is sent to the customer on WhatsApp with action items and next steps.

Automatic Call Summary in WhatsApp — Voice Agents screenshot
यह कैसे काम करता है

चरण दर चरण

1

Configure

Set up Voice Agents in your App-ening dashboard. Customise settings to match your workflow.

2

Activate

Turn on the feature and connect it with your existing tools and India business processes.

3

Results

See results from day one with automated WhatsApp workflows that save time and grow revenue.

Use Cases

How Businesses in India Use Voice Agents

Appointment Confirmation

Call customers to confirm upcoming appointments. Press 1 to confirm, 2 to reschedule.

Feedback Collection

Automated post-service calls to collect ratings and feedback.

Payment Reminders

Voice reminders for overdue payments with option to pay via WhatsApp link.

Real Results

What Businesses Achieve

M
MediConnect Pharmacy
Mumbai
Challenge

Missed calls during peak hours and after closing

Results
65% → 100%
Calls Answered
0 → 24/7
After-Hours Coverage
+40% captured via AI
Prescription Refills
“Our AI voice agent takes prescription refill requests at 2 AM. Patients love the convenience.”
Plans

Available On

Free
✗
Starter
✗
Pro
✓
Business
✓

What You Get on Each Plan

Pro: AI voice agent with 100 min/month. Business: Unlimited minutes + custom voice persona.

Compare all plans →

FAQ

Frequently Asked Questions

Which countries are supported?+
Voice calling is available in India, UAE, and expanding to more countries. Check your dashboard for availability.
How much do calls cost?+
Call charges depend on your voice provider and destination. Per-minute pricing is shown in your dashboard.
Can customers call back?+
Yes. Missed calls trigger a WhatsApp message with a callback option.

Related Features

Team Inbox

Learn more →

AI Assistant

Learn more →

Campaigns

Learn more →

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