सभी सुविधाएँ/WhatsApp Flows

WhatsApp Flows

WhatsApp Flows - WhatsApp Business feature for India businesses.

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WhatsApp Flows Dashboard Preview

Key Capabilities

Everything You Get with WhatsApp Flows

Visual Flow Builder

Design interactive forms and multi-step flows that run natively inside WhatsApp.

Form Fields

Collect structured data with text inputs, dropdowns, date pickers, and radio buttons.

Data Collection

Responses are saved directly to contact custom fields for segmentation and automation.

Conditional Steps

Show different questions based on previous answers for dynamic, personalised experiences.

Flow Analytics

Track completion rates, drop-off points, and average completion time per flow.

Template Integration

Send flows as part of message templates for proactive data collection.

How It Works

See WhatsApp Flows in Action

1

Design Your Interactive Form

Use the visual flow builder to create multi-step forms with text inputs, dropdowns, date pickers, and more.

Design Your Interactive Form — WhatsApp Flows screenshot
2

Send the Flow in a Message

Attach your flow to a template message. Customers tap a button and the form opens natively inside WhatsApp.

Send the Flow in a Message — WhatsApp Flows screenshot
3

Collect and Process Responses

Submissions appear in your dashboard instantly. Trigger automations, update CRM records, or push data to external systems.

Collect and Process Responses — WhatsApp Flows screenshot
यह कैसे काम करता है

चरण दर चरण

1

Configure

Set up WhatsApp Flows in your App-ening dashboard. Customise settings to match your workflow.

2

Activate

Turn on the feature and connect it with your existing tools and India business processes.

3

Results

See results from day one with automated WhatsApp workflows that save time and grow revenue.

Use Cases

How Businesses in India Use WhatsApp Flows

Lead Qualification

Collect budget, timeline, and requirements through a structured WhatsApp form.

Registration Forms

Event registration, appointment intake, or customer onboarding via WhatsApp.

Surveys

Post-purchase satisfaction surveys with NPS scoring and feedback collection.

Real Results

What Businesses Achieve

N
NextGen Insurance
Mumbai
Challenge

Long web forms that customers abandon

Results
23% (web) → 78% (WhatsApp)
Form Completion
Structured data, zero manual entry
Lead Quality
48 hours → instant
Processing Time
“Customers fill out insurance quotes inside WhatsApp. Completion rates tripled compared to our website form.”
Plans

Available On

Free
✗
Starter
✗
Pro
✓
Business
✓

What You Get on Each Plan

Pro: 5 active flows. Business: Unlimited flows + flow analytics.

Compare all plans →

FAQ

Frequently Asked Questions

What are WhatsApp Flows?+
Native forms and interactive screens that run inside WhatsApp. No external links or app downloads needed.
How many steps can a flow have?+
Up to 10 screens per flow. Each screen can have multiple input fields.
Do flows work on all phones?+
Flows require WhatsApp version 2.23.20 or later. Older versions see a fallback message.

Related Features

Team Inbox

Learn more →

AI Assistant

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Campaigns

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