Official Integration

Google Forms

Connect Google Forms with App-ening WhatsApp Business platform in Nigeria.

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🔗

Google Forms + WhatsApp

Capabilities

What You Can Do with Google Forms

Auto-Contact Creation

Form submissions automatically create contacts in App-ening with all captured fields.

🚀

WhatsApp Response

Trigger an instant WhatsApp welcome message when someone submits your Google Form.

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Field Mapping

Map Google Form questions to App-ening contact fields including custom fields.

Tag Assignment

Auto-tag contacts created from forms for easy segmentation and follow-up.

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Journey Trigger

Form submissions can automatically enroll the new contact into a drip sequence or automation journey.

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Submission Log

View all form submissions with timestamps, mapped fields, and processing status in App-ening.

Step-by-Step Setup

How to Set Up Google Forms

Setup in a few minutes. 14-day free trial.

1

Generate Your Webhook URL

Go to Settings → Integrations → Google Forms. App-ening generates a unique webhook URL for your account. Copy this URL.

Tip: Each form can use the same webhook URL. App-ening identifies forms by the payload structure.
2

Add the Script to Your Google Form

Open your Google Form, click the three-dot menu → Script Editor. Paste the webhook code provided by App-ening.

Tip: You can also use Google Forms add-ons like "Form Publisher" if you prefer a no-code approach.
3

Map Form Fields to Contact Properties

In App-ening, map each Google Form question to a contact field. The phone number field is required for creating WhatsApp contacts.

4

Configure Auto-Tagging and Automations

Set tags that should be automatically applied to contacts created from this form. Optionally, select a journey to enroll new contacts into.

Tip: Use different tags for different forms to segment your leads by source.
5

Test End-to-End

Submit a test response to your Google Form. Verify that a new contact appears in App-ening, fields are correctly mapped, tags are applied, and the welcome message is sent.

Tip: Check the webhook delivery log in App-ening if the contact does not appear.
Use Cases

How Businesses Use Google Forms

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Lead Capture Forms

Embed Google Forms on your website or share via link. Every submission creates a WhatsApp contact and sends an instant personalised reply.

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Event Registrations

Use a Google Form for event signups. Attendees automatically receive a confirmation message and reminder sequence via WhatsApp.

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Customer Feedback

Send a Google Form link after a service. Responses are logged against the contact and trigger different follow-ups based on satisfaction score.

Job Applications

Collect applications via Google Forms. Auto-tag applicants and send acknowledgement messages with next steps.

Plan Access

Which plans include Google Forms?

Free
Starter
Pro
Business

Frequently Asked Questions about Google Forms

Do I need coding skills?+

Minimal. You paste a pre-built script into Google Apps Script. No custom code required.

Can I use multiple forms?+

Yes. You can connect unlimited Google Forms. Each can have different field mappings and tags.

How fast is the sync?+

Form submissions are processed within 5–15 seconds. The WhatsApp welcome message is sent immediately after the contact is created.

What if the phone number is missing?+

Contacts without a phone number are still created but cannot receive WhatsApp messages. They appear as email-only contacts.

How long does setup take?+

Most integrations can be connected in under 5 minutes. Just authenticate your account and configure your sync preferences.

Can I disconnect later?+

Yes. You can disconnect any integration at any time from Settings → Integrations. Your data in App-ening is preserved.

Is my data secure?+

All integrations use encrypted connections (TLS 1.2+). We never store third-party credentials in plain text. Data is encrypted at rest and in transit.

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Connect Google Forms Now

Setup in a few minutes. 14-day free trial.

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