Nail Studios

Grow Your Nail Studio with WhatsApp

From first booking to loyal regular - automate the nail care journey. Reduce no-shows, send refill reminders, share design inspiration, and keep your chairs filled.

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65%
Fewer no-shows
Automated appointment reminders save lost revenue
50%
More monthly regulars
Refill reminders bring clients back on schedule
7+ hrs
Saved per week
Stop answering the same design and pricing questions
4x
More Google reviews
Automated post-service review requests

Challenges Nail Studios Face

No-shows, irregular rebookings, and clients who disappear after their first visit

Last-Minute No-Shows

You've blocked 2 hours for a full set, and the client doesn't show. Your nail tech sits idle, and that's ₦180,000-3,000 in lost revenue.

Clients Don't Rebook for Refills

Gel nails need refills every 2-3 weeks, but clients forget to book until their nails are grown out and lifting. You lose the refill revenue.

"What Designs Do You Have?"

Clients message asking for nail art examples. You spend 20 minutes sharing photos one by one. Same conversation, every day.

First-Timers Don't Return

Someone tries your studio once and vanishes. No follow-up, no relationship built, no idea why they didn't come back.

Same Questions All Day

"What are your prices?" "How long does gel last?" "Do you do nail art?" You answer these 20+ times daily instead of doing nails.

No Reviews, No Social Proof

Happy clients leave with beautiful nails but never leave a review. Meanwhile, competitors with more reviews get more new clients.

10 WhatsApp Automations for Nail Studios

Real solutions designed for manicure, pedicure, and nail art businesses

1

Instant Service Menu & Prices

Rule

When someone messages you, instantly send your complete menu with services, prices, and how to book.

Trigger: Any new message

Why this works: Clients want to know prices before booking. Instant menu removes friction. The "BOOK" keyword triggers the booking flow without manual intervention.

2

Nail Art Gallery Auto-Share

Rule

When clients ask about designs, automatically send a gallery of your best work. No more sharing photos one by one.

Trigger: Message contains "design" or "art" or "examples"

Why this works: Visual inspiration drives nail bookings. Sending a curated gallery saves you 15-20 minutes per inquiry and showcases your best work. Update the images monthly with fresh designs.

3

Appointment Reminders

Sequence

Automated reminders that reduce no-shows by 70%. Include prep tips so clients arrive ready.

Trigger: Tag "appointment-booked" added

Why this works: Two-touch reminders catch forgetful clients. The prep tips ensure they arrive ready (no thick old polish to remove). Confirmation request creates psychological commitment.

4

Automatic Refill Reminders

Sequence

After gel or extensions, automatically remind clients when it's time for a refill. This is your biggest recurring revenue opportunity.

Trigger: Tag "gel-done" added (Day 14)

Why this works: Gel nails need refills every 2-3 weeks. Automated reminders at Day 14 and Day 21 capture this recurring revenue. Offering slots makes booking instant - no back-and-forth.

5

Post-Visit Follow-up & Review

Sequence

Check in after their visit, address any issues quickly, and collect reviews from happy clients.

Trigger: Tag "visit-completed" added (Day 1)

Why this works: Day 1 check-in catches issues early (you can fix them before they become complaints). Happy clients get a review request on Day 3 when they're still excited about their nails.

6

Visit-Based Loyalty Program

Rule

Track visits automatically and reward loyal clients. Simple "every 5th visit = free nail art" programs work great.

Trigger: Tag "visit-4" added (4th visit)

Why this works: Simple loyalty programs drive repeat visits. The "almost there" message at visit 4 creates anticipation. Free nail art costs you little but feels valuable to clients.

7

Birthday Nail Treat

Sequence

Everyone wants nice nails for their birthday celebrations. Send a special offer a week before their birthday.

Trigger: Birthday field (7 days before)

Why this works: Birthday offers have very high conversion - people treat themselves and often bring friends. Sending 7 days early ensures they can plan. The "birthday surprise" creates excitement.

8

Seasonal Trend Campaigns

Campaign

Share trending nail designs for festivals, seasons, and events. Keep clients excited about new looks.

Campaign: Christmas Nail Collection

Why this works: Festivals drive nail bookings - everyone wants to look good for celebrations. Visual campaigns with trending designs inspire bookings. Limited-time offer creates urgency.

9

Bridal & Event Packages

Journey

When someone inquires about bridal nails, capture their event date and send a custom timeline with trials and pre-event appointments.

Trigger: Message contains "bride" or "wedding" or "bridal"

Why this works: Bridal nails are high-value bookings. The Journey captures wedding date and creates a personalized timeline. Multiple touchpoints (consultation, trial, actual day) mean multiple visits and higher total revenue.

10

Last-Minute Slot Offers

Campaign

Fill cancellations and empty slots with flash deals to your regular clients. Better than earning nothing.

Campaign: Same-day flash deal

Why this works: Cancellations happen. Instead of losing 100% revenue, fill the slot at 80% revenue. Target regular clients who you know respond quickly. Simple reply keyword makes booking instant.

CRM

Your pipeline, pre-configured

Track every client from first message to loyal regular. Tag gel vs regular clients for different refill schedules.

Inquiry
Client messages
Booked
Appointment set
Completed
Service done
Feedback
Review collected
Refill Due
Maintenance reminder

CRM Lite add-on: +$10/mo on Pro plan, included in Business

What You Can Achieve

Every plan gives you powerful automation. Higher plans unlock more scale.

Capability Starter Pro Business Business
Instant service menu auto-reply
Nail art gallery auto-share
Appointment reminder sequences 2 sequences 10 sequences 25 sequences Unlimited
Automatic refill reminders
Post-visit follow-up + review
Bridal/event Journey 1 journey 5 journeys 15 journeys Unlimited
Seasonal & flash campaigns 2/month 8/month 20/month Unlimited
Client contacts 500 2,500 10,000 Unlimited
Team members 2 5 15 Unlimited
Recommended for Nail Studios

Pro Plan

$99/month

Prices in USD. View pricing in your local currency →

Why Pro Plan?

  • 20 Rules - Service menu, nail art gallery, FAQ responses, loyalty program triggers
  • 10 Sequences - Appointment reminders, refill alerts (gel vs regular), birthday offers, post-visit follow-ups
  • 5 Journeys - Bridal package timeline, new client onboarding, design consultation flow
  • 8 Campaigns/month - Seasonal trends, festival collections, flash deals for empty slots
  • 2,500 Contacts - Perfect for a nail studio's regular client base
  • 5 Team Members - Owner + nail techs can all manage bookings
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Ready to Grow Your Nail Studio?

Join nail studios that are booking more clients with WhatsApp automation