PERBANDINGAN
Zoko adalah platform penjualan WhatsApp dengan integrasi e-commerce. Bisnis yang membutuhkan CRM, otomatisasi, dan suara memilih App-ening.
| Fitur | App-ening | Zoko |
|---|---|---|
| WhatsApp Business API | ✓ Full API | ✓ Full API |
| Industry Playbooks | ✓ 120+ | ✗ None |
| Visual Journey Builder | ✓ Full | ~ Basic FlowHippo |
| Rules Engine | ✓ Full | ~ Basic triggers |
| Drip Sequences | ✓ Multi-step | ✗ None |
| Appointment Booking | ✓ Built-in | ✗ None |
| AI Auto-Responder | ✓ Claude-powered | ✗ None |
| Voice IVR | ✓ Automated | ✗ None |
| CRM Pipeline | ✓ Full pipeline | ~ Basic contact mgmt |
| Payment Collection | ✓ Built-in | ✓ Shopify checkout |
| Team Inbox | ✓ Auto-assign | ✓ Shared inbox |
| WhatsApp Commerce | ✓ Catalog | ✓ Strong catalog |
| WhatsApp Flows | ✓ Forms | ✗ None |
| Google Calendar | ✓ Sync | ✗ None |
| Shopify Integration | ✓ Order sync | ✓ Deep Shopify |
| Public REST API | ✓ Full | ✓ Available |
App-ening: Full journey builder + rules engine + sequences for complex workflows.
Zoko: Basic FlowHippo chatbot. Limited automation beyond chat flows.
App-ening: Full pipeline with stages, deal values, alerts, and automated transitions.
Zoko: Basic contact management. No pipeline or deal tracking.
App-ening: Claude-powered AI auto-responder + Copilot for agent assistance.
Zoko: No AI capabilities.
App-ening: Built-in booking with public pages, Google Calendar sync, reminders.
Zoko: No appointment management.
App-ening: Automated IVR voice calling in customer journeys.
Zoko: No voice calling.
App-ening: Full platform for service businesses, healthcare, education, and more.
Zoko: Primarily e-commerce focused. Limited for non-commerce use cases.
Kedua platform mengenakan biaya percakapan WhatsApp secara terpisah (ditetapkan oleh Meta). Berikut biaya langganan platform.
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