Official Integration

Shopify

Connect Shopify with App-ening WhatsApp Business platform in Россия.

Начать бесплатно
🔗

Shopify + WhatsApp

Возможности

Что Вы Можете Делать с Shopify

Order Notifications

Automatic WhatsApp messages for order confirmation, shipping, and delivery.

🚀

Abandoned Cart

Recover abandoned carts with automated WhatsApp reminders and discount offers.

🔒

Product Sync

Sync your Shopify product catalogue to WhatsApp for in-chat shopping.

Customer Sync

Shopify customers are automatically synced as App-ening contacts.

📈

Discount Code Delivery

Send personalised discount codes via WhatsApp to drive repeat purchases.

🎯

Order Status Lookup

Customers can check their order status by messaging — AI assistant responds with real-time tracking info.

Пошаговая Настройка

Как Настроить Shopify

Настройка за несколько минут. 14 дней бесплатно.

1

Install the App-ening App

In App-ening, go to Settings → Integrations → Shopify. Click "Install" to be redirected to Shopify.

Совет: You need Shopify admin access (not staff-level) to install apps.
2

Configure Order Notifications

Choose which order events trigger WhatsApp messages: order confirmed, shipped, delivered, and refund processed.

Совет: At minimum, enable "Order Confirmed" and "Shipped" notifications.
3

Set Up Abandoned Cart Recovery

Enable abandoned cart reminders. Set the delay (recommended: 1 hour). Choose a message template with a cart link.

Совет: A 10% discount in the abandoned cart message typically recovers 15–25% of abandoned carts.
4

Sync Your Product Catalogue

Click "Sync Catalogue" to import your Shopify products into App-ening for in-chat shopping.

5

Test the Full Flow

Place a test order. Verify the customer appears as a contact, order confirmation is sent, and shipping notification works.

Совет: Use Shopify "Bogus Gateway" for test orders so no real payment is processed.
Сценарии Использования

Как Компании Используют Shopify

💼

Abandoned Cart Recovery

Automatically send a WhatsApp reminder 1 hour after cart abandonment. Include a product image, cart link, and optional discount code.

🌱

Post-Purchase Engagement

Send a thank-you message after delivery, ask for a product review, and offer a discount on the next purchase.

🚀

Shipping Updates

Customers receive WhatsApp notifications at every shipping milestone. They can reply with questions.

Flash Sales & Promotions

Segment Shopify customers by purchase history and send targeted WhatsApp campaigns for flash sales.

Plan Access

Which plans include Shopify?

Free
Starter
Pro
Business

Часто Задаваемые Вопросы о Shopify

Which Shopify plans are supported?+

All Shopify plans are supported: Basic, Shopify, Advanced, and Shopify Plus.

Does it work with Shopify Markets (multi-currency)?+

Yes. Order notifications display the correct currency and amount as charged by Shopify.

How does abandoned cart recovery work?+

When a customer adds items to cart and leaves, App-ening sends a WhatsApp message after a configurable delay with a recovery link.

Can I send promotional campaigns to Shopify customers?+

Yes. All Shopify customers are synced as App-ening contacts. Segment by purchase history and send targeted campaigns.

How long does setup take?+

Most integrations can be connected in under 5 minutes. Just authenticate your account and configure your sync preferences.

Can I disconnect later?+

Yes. You can disconnect any integration at any time from Settings → Integrations. Your data in App-ening is preserved.

Is my data secure?+

All integrations use encrypted connections (TLS 1.2+). We never store third-party credentials in plain text. Data is encrypted at rest and in transit.

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Подключить Shopify сейчас

Настройка за несколько минут. 14 дней бесплатно.

Начать бесплатно

Free plan available · No credit card required