Journey Builder - WhatsApp Business feature for South Africa businesses.
Get Started FreeDrag-and-drop journey designer with triggers, conditions, actions, and delays.
Combine WhatsApp messages, voice calls, emails, and webhook actions in a single journey.
Pause journeys until a condition is met — reply received, payment completed, or time elapsed.
Test different message paths to optimise conversion rates within automated journeys.
Enroll contacts automatically via triggers or manually through the dashboard.
See how contacts flow through each step with conversion rates and drop-off analysis.
Choose what kicks off the journey: contact created, tag added, form submitted, appointment booked, or manual enrollment.
Drag and drop message steps, wait timers, conditions, and branches on a visual canvas. See the entire customer journey at a glance.
Split the journey based on customer replies, payment status, time elapsed, or any contact property. Personalise at every step.
See how contacts flow through each step with conversion rates, drop-off points, and completion metrics.
Set up Journey Builder in your App-ening dashboard. Customise settings to match your workflow.
Turn on the feature and connect it with your existing tools and South Africa business processes.
See results from day one with automated WhatsApp workflows that save time and grow revenue.
Welcome new customers with a 7-day journey: intro, setup guide, tips, and first-purchase offer.
Re-engage dormant customers with escalating offers over 2 weeks.
After an order: confirmation → shipping update → delivery confirmation → review request → cross-sell.
Free: 1 journey. Starter: 5 journeys. Pro: 20 + A/B splits. Business: Unlimited + journey analytics.
Start for free. No credit card. Set up in minutes.
Get Started FreeFree plan available · No credit card required