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Order Notifications via WhatsApp

Keep customers informed at every step — order confirmed, shipped, out for delivery, and delivered. Proactive WhatsApp updates eliminate "Where is my order?" support tickets.

Warum Es Funktioniert

40% of support tickets are order-status inquiries. Proactive WhatsApp notifications with tracking links reduce these by 60% while boosting customer satisfaction and repeat purchases.

So Funktioniert Es

1

Connect

Integrate your e-commerce platform (Shopify, WooCommerce, or API)

2

Map

Define which order status changes trigger WhatsApp notifications

3

Notify

Customers receive automatic updates at each delivery milestone

Beispiel WhatsApp-Ablauf

Wichtige Kennzahlen

60%
Fewer Support Tickets
3x
Repeat Purchase Rate
98%
Delivery Notification Read Rate

Best Practices

Verwandte Funktionen

Shopify Integration Automation Campaigns

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