СРАВНЕНИЕ
Gallabox — платформа общего WhatsApp-ящика с чат-ботом. Компании, которым нужна глубокая автоматизация и голос, выбирают App-ening.
| Функция | App-ening | Gallabox |
|---|---|---|
| WhatsApp Business API | ✓ Full API access | ✓ Full API access |
| Industry Playbooks | ✓ 120+ pre-built | ✗ Not available |
| Visual Journey Builder | ✓ Drag-and-drop | ~ Basic bot builder |
| Rules Engine | ✓ Full rules engine | ~ Keyword triggers |
| Drip Sequences | ✓ Multi-step | ✗ Not available |
| Appointment Booking | ✓ Built-in | ✗ Not available |
| AI Auto-Responder | ✓ Claude-powered | ~ Basic AI bot |
| Voice IVR | ✓ Automated | ✗ Not available |
| CRM Pipeline | ✓ Full pipeline | ~ Basic contact management |
| Payment Collection | ✓ Built-in | ✗ Not available |
| Team Inbox | ✓ Auto-assignment | ✓ Shared inbox |
| WhatsApp Flows | ✓ Interactive forms | ✗ Not available |
| Google Calendar | ✓ Two-way sync | ✗ Not available |
| Shopify Integration | ✓ Order sync | ✓ Shopify integration |
| WhatsApp Commerce | ✓ Catalog | ✓ Catalog support |
| Public REST API | ✓ Full API | ✓ API available |
App-ening: Journey builder with conditional branching, event waits, tag triggers, and multi-day orchestration.
Gallabox: Basic chatbot builder with decision trees. No event-based triggers or multi-day workflows.
App-ening: Full pipeline stages, deal values, alerts, and automated stage transitions.
Gallabox: Contact management with tags. No pipeline stages or deal tracking.
App-ening: Claude-powered AI for open-ended queries + agent-assist Copilot.
Gallabox: Basic AI chatbot. Limited to trained intents.
App-ening: Built-in booking, Google Calendar sync, automated reminders.
Gallabox: No appointment management.
App-ening: IVR voice calling integrated into customer journeys.
Gallabox: No voice capability.
App-ening: 120+ industry-specific automation setups.
Gallabox: Generic templates. No industry playbooks.
Обе платформы взимают плату за разговоры WhatsApp отдельно (устанавливается Meta). Ниже стоимость подписки.
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