From inquiry to pickup - manage every rental seamlessly. Automate catalog sharing, check availability instantly, coordinate deliveries, track returns, and turn one-time rentals into repeat customers.
Never miss a lead with instant WhatsApp replies
Automate package details and client questions
With automated follow-ups and referral campaigns
Timely, professional deposit and milestone alerts
Managing inventory, coordinating deliveries, and chasing returns is a logistics nightmare
Customers ask about 200 chairs for Saturday. You need to check if they're returned from Friday's event. Inventory tracking is chaos.
Customer gave wrong address. Driver's at the venue but no one's there. You're calling 10 people to sort out one delivery.
Event was Sunday, return was supposed to be Monday. It's Wednesday and the items are still at the venue. Your next customer needs them Friday.
"Do you have round tables?" "What sizes do tents come in?" "Show me chair options." You're typing the same catalog info 20 times a day.
Customer paid deposit 2 weeks ago. Items returned fine but you forgot to refund. Now they're angry. Tracking deposits manually is error-prone.
They rented for their daughter's birthday. Son's birthday is next month but they don't remember you. No follow-up means lost repeat business.
Real solutions for tent & furniture rentals, decor rentals, party supplies, and event equipment businesses
When someone inquires, instantly share your catalog categories and guide them to what they need.
Why this works: Instant response beats competitors. Clear categories help customers self-select. Descriptions prevent confusion. Open-ended question invites conversation.
When someone asks about a specific category, send detailed options with sizes, quantities, and pricing.
Why this works: Detailed pricing saves back-and-forth. Min orders and availability set expectations. Different price tiers fit all budgets. Question at end moves conversation forward.
Collect all event details in one structured flow - date, venue, guest count, requirements - then generate a quote.
Why this works: Structured collection prevents missing info. Quote ID creates professionalism. Itemized breakdown builds trust. Clear payment terms prevent confusion.
When someone asks about availability for a date, quickly respond with what's available and what's booked.
Why this works: Immediate response captures serious inquiries. Status categories (available/limited/not) are clear. Alternatives prevent lost sales. Peak season note creates urgency.
Send delivery confirmations with timing, driver details, and what to expect - no more coordination chaos.
Why this works: 2-day advance notice allows changes. Address confirmation prevents wrong deliveries. Driver details enable direct coordination. Checklist ensures proper handover.
Automated return reminders so you never have to chase items - and your next customer isn't kept waiting.
Why this works: Evening reminder catches them before cleanup. Checklist prevents forgotten items. Day-of reminder ensures someone is present. Deposit confirmation closes the loop professionally.
Handle damage claims professionally with clear documentation and transparent deposit deductions.
Why this works: Immediate reporting prevents disputes later. Itemized breakdown shows fairness. Photos provide evidence. Clear math shows transparency.
Send thank you messages after successful rentals, collect feedback, and ask for reviews.
Why this works: 3-day timing lets them recover from event. Simple rating format increases response. Positive feedback triggers review ask. Discount encourages repeat business.
Remind past customers about annual events - birthdays come every year, so do anniversaries!
Why this works: 11-month timing catches them before they book elsewhere. Personal reference (child's name) shows you remember. Early bird discount drives advance booking. Packages simplify decision.
Reach out to event planners and caterers with B2B pricing and partnership offers.
Why this works: B2B channel = consistent high-volume orders. Trade discount incentivizes partnership. Credit terms differentiate from competitors. Personal touch (coffee) builds relationships.
Track every rental from inquiry to return
Initial request
Quote sent
Advance received
Items at venue
In use
Items collected
Deposit refunded
Use tags for event type (Wedding, Birthday, Corporate), event date, payment status (Quoted, Advance-Paid, Fully-Paid), and delivery status to trigger relevant automations.
Every plan gives you powerful automation. Higher plans unlock more scale.
| Capability | Starter | Pro | Business | Business |
|---|---|---|---|---|
| Instant catalog response | ✅ | ✅ | ✅ | ✅ |
| Category-specific auto-replies | 5 rules | 15 rules | 50 rules | Unlimited |
| Quote generation Journeys | 1 journey | 5 journeys | 15 journeys | Unlimited |
| Delivery & return sequences | 2 sequences | 10 sequences | 25 sequences | Unlimited |
| Marketing campaigns | 2/month | 8/month | 20/month | Unlimited |
| Payment & deposit tracking | ✅ | ✅ | ✅ | ✅ |
| Contacts (customers & partners) | 500 | 2,500 | 10,000 | Unlimited |
| Team members | 2 | 5 | 15 | Unlimited |
$99/month
Prices in USD. View pricing in your local currency →
Starter Plan ($29) works for small rental businesses with <500 customers. Business Plan ($470) for large inventory with multiple branches.
Try all features free for 14 days. No credit card required.
Join rental businesses who are closing more bookings and eliminating return chaos with WhatsApp automation