Sell More Bikes & Scooters with Instant WhatsApp Responses

Convert more inquiries, reduce test ride no-shows, and build lifelong service customers. Handle EMI questions, booking confirmations, service reminders, and referrals—all automated on WhatsApp.

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The Problem

Challenges Two-Wheeler Dealers Face

Young Buyers Want Instant Answers

Your audience is on WhatsApp all day. If you take 2 hours to reply, they've already visited the competitor down the road or booked a test ride elsewhere.

EMI Questions All Day Long

"What's the EMI for Activa?" "Down payment for Pulsar?" Your staff spends hours answering the same financing questions repeatedly instead of closing sales.

Test Ride No-Shows

20% of scheduled test rides never show up. Your sales exec blocks time, the bike is kept ready, and the customer simply doesn't come or forgets.

First Free Service Skipped

Customers forget about their free service. They come back months later with problems that void warranty, blaming your dealership for poor quality.

Accessories Revenue Lost

Every bike sale is an accessory opportunity - helmets, riding gear, locks, phone mounts. But there's no systematic follow-up after purchase to sell add-ons.

No Referral System

A happy customer rides their new bike past friends every day. But you never ask for referrals, losing easy word-of-mouth sales that cost nothing.

Solutions

10 Ways WhatsApp Automation Grows Your Dealership

Handle more inquiries, reduce no-shows, and build service loyalty

1

Instant Model Catalog Response

Rule Starter+ $29

When someone messages, instantly send your popular models with on-road price and EMI starting from.

TRIGGER: Any new message
ACTION: Send model catalog with prices and EMI
THEN: Tag contact as "New Inquiry"
THEN: Notify sales team for follow-up
How it works: First impression matters. Young buyers shop on WhatsApp - give them instant gratification with all info upfront. Including EMI options immediately addresses their main concern. Location and timing remove next friction points.

Workflow tip: Update this message seasonally with festival offers or new launches to keep it fresh.
2

Test Ride Booking Automation

Journey Starter+ $29

When someone says "test ride", ask their preferred time and confirm booking with location and license reminder.

JOURNEY: Test Ride Booking
TRIGGER: Message contains "test ride" or "test drive"
STEP 1: Ask for name and preferred time
STEP 2: Confirm booking details
STEP 3: Tag as "test-ride-booked"
STEP 4: Start reminder sequence
How it works: Journey asks questions one at a time to capture booking details. Once confirmed, it tags the contact which triggers the reminder sequence (Solution 3). Sales team sees the booking in CRM and can prepare.

Workflow tip: If customer doesn't respond after asking for details, send a gentle "Still interested?" message after 24 hours.
3

Test Ride Reminder Sequence

Sequence Starter+ $29

Automatically remind customers before their test ride to reduce no-shows from 20% to under 5%.

SEQUENCE: Test Ride Reminders
TRIGGER: Tag "test-ride-booked" added
DAY -1 (6 PM): Send evening-before reminder
DAY 0 (-2 hours): Send 2-hour-before reminder
THEN: Tag "test-ride-reminded"
How it works: Evening reminder gives them time to cancel if plans change. Morning-of reminder catches them before they get busy. Both reduce no-shows dramatically. If they cancel, you can give that slot to someone else.

Workflow tip: After the scheduled time, manually tag as "test-ride-completed" or "no-show" to trigger appropriate follow-ups.
4

Finance/EMI Inquiry Auto-Reply

Rule Starter+ $29

Instantly answer financing questions with documents needed, partner banks, and approval time.

TRIGGER: Message contains "EMI" or "finance" or "loan" or "down payment"
ACTION: Send financing information
THEN: Tag as "finance-inquiry"
How it works: 70%+ of two-wheeler buyers need financing. Having instant, complete information removes a major barrier. The 30-minute approval time creates urgency to visit showroom today. Tagging helps you track finance-focused leads.

Workflow tip: Create separate rules for each model with exact EMI breakdowns: "Activa EMI", "Shine EMI" etc.
5

Delivery Scheduling & Updates

Sequence Starter+ $29

After booking, send delivery confirmation with timing, documents needed, and create excitement for delivery day.

SEQUENCE: Delivery Updates
TRIGGER: Tag "delivery-scheduled" added
DAY -1: Send delivery reminder with documents list
DAY 0 (-2 hours): Morning reminder
AFTER: Tag "delivered" (triggers service reminders)
How it works: Customers often forget documents causing delivery delays. Complete checklist ensures smooth handover. Mentioning delivery photos encourages social media sharing - free marketing! Tagging as "delivered" automatically starts service reminder sequences.

Workflow tip: Include a feedback request 2 days after delivery asking about their experience.
6

First Free Service Reminder

Sequence Starter+ $29

Ensure customers don't miss their free services. Start reminding at day 25 for first service (due at 500km/30 days).

SEQUENCE: First Service Reminders
TRIGGER: Tag "delivered" added
DAY 25: First service reminder (due day 30)
DAY 30: Service due today reminder
DAY 35: Overdue - warranty warning

(Customer can reply "DONE" to exit sequence)
How it works: Proactive reminders prevent missed services and warranty issues. The warning about warranty creates urgency. Once they come for free service, you build the relationship and can recommend genuine parts/accessories. This is your retention goldmine.

Workflow tip: Create similar sequences for 2nd service (60 days) and 3rd service (90 days).
7

Regular Service Reminders

Sequence Starter+ $29

After free services, remind customers every 3 months or 2,000 km for paid service to keep them coming to you.

SEQUENCE: Regular Service Reminders
TRIGGER: Tag "service-customer" added
EVERY 90 DAYS: Service reminder with pricing
+2 DAYS: If no response, send discount offer
+5 DAYS: Final reminder

(Resets when they come for service)
How it works: Most customers forget service intervals and go to random mechanics. Regular reminders bring them back to YOUR service center. Including prices upfront removes surprise factor. The discount offer creates urgency. This builds lifetime value per customer.

Workflow tip: Track service history in contact notes. Recommend specific services based on last visit.
8

Insurance Renewal Alerts

Sequence Starter+ $29

Remind customers 30 days before insurance expires. Help them renew to earn commission and maintain relationship.

SEQUENCE: Insurance Renewal
TRIGGER: Tag "delivered" added
DAY 335 (30 days before 1-year): First reminder
DAY 350 (15 days before): Urgent reminder
DAY 360 (5 days before): Final warning

(Annual sequence)
How it works: Most customers forget insurance renewal until they get a challan. Proactive reminder positions you as helpful. Insurance renewal commission is easy money. Even if they renew elsewhere, they appreciate your reminder and remember you.

Workflow tip: Partner with insurance agents and earn referral commission on renewals.
9

Exchange Evaluation Workflow

Journey Starter+ $29

When customer says "exchange", ask for current bike details and offer instant evaluation appointment.

JOURNEY: Exchange Evaluation
TRIGGER: Message contains "exchange" or "old bike"
STEP 1: Ask for current bike details
STEP 2: Provide estimated value range
STEP 3: Highlight exchange benefits + offers
STEP 4: Schedule evaluation visit
THEN: Tag as "exchange-lead"
How it works: Exchange customers are hot leads - they're already decided to buy. Journey collects info to give ballpark quote, then invites them to showroom. The estimate creates trust. Festival bonus creates urgency. Exchange leads typically close within 7 days.

Workflow tip: Target customers who bought 2-3 years ago with exchange campaigns during festivals.
10

Festival Offers & Referral Campaigns

Campaign Starter+ $29

Send targeted campaigns during Eid, Dhanteras, New Year. Also automate referral requests to happy customers.

CAMPAIGN: Festival Offers
TARGET: All contacts OR exchange-eligible (bought 2+ years ago)
MESSAGE: Festival offer with exchange bonus
TIMING: 2 weeks before festival
---
SEQUENCE: Referral Request
TRIGGER: Tag "delivered" added
DAY 15: Send referral program details
DAY 30: Remind about referral rewards
How it works: Festival campaigns target all leads + past customers eligible for upgrades. Low down payment removes barrier. Referral automation turns happy customers into salespeople. Two-wheeler buyers often have friends in similar life stages - peer referrals convert well.

Workflow tip: Track referrals in CRM. When referred person buys, auto-send voucher to referrer.
Results

What Two-Wheeler Dealers Achieve

Real results from dealers using WhatsApp automation

90%
Test Ride Show Rate
Automated reminders reduce no-shows from 20% to under 5%
3x
Faster Response Time
Instant replies capture young buyers before competitors
60%
More Service Revenue
Automated reminders bring customers back for service
40%
Increase in Referrals
Automated referral program turns customers into advocates
CRM

Track Every Sale Journey

From first inquiry to lifelong service customer

Inquiry
First message
Test Ride
Booked/Done
Finance
Approval pending
Booked
Payment done
Delivered
Riding home!
Service Customer
Lifetime value
Capabilities

What You Can Achieve

Capability Starter
$29/mo		 Pro
$99/mo		 Business
$470/mo
Instant model catalog response ✓ ✓ ✓
Test ride booking automation ✓ ✓ ✓
Test ride reminder sequence ✓ ✓ ✓
Finance/EMI auto-replies ✓ ✓ ✓
Delivery scheduling updates ✓ ✓ ✓
First free service reminders ✓ ✓ ✓
Regular service reminders ✓ ✓ ✓
Insurance renewal alerts ✓ ✓ ✓
Exchange evaluation workflow ✓ ✓ ✓
Festival & referral campaigns ✓ ✓ ✓
Customer contacts Up to 500 Up to 5,000 Up to 25,000
Team members 2 5 15

Prices in USD. View pricing in your local currency →

RECOMMENDED FOR SMALL TWO-WHEELER DEALERS

Starter Plan - $29/month

Prices in USD. View pricing in your local currency →

Perfect for single-location dealerships. Covers all essential automations - inquiry responses, test ride management, service reminders, and delivery updates.

Up to 500 contacts
2 team members
All core features
Unlimited messages
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Multi-location or selling 30+ units/month? Pro Plan ($99/mo) adds insurance reminders, exchange workflows, and festival campaigns with 5,000 contact limit.

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