Pack the House Every Night with WhatsApp Automation
Turn slow weeknights into sold-out events. Automate table reservations, guest lists, VIP bookings, event promotions, and turn occasional visitors into regulars who bring their crew.
Targeted event invites fill dead Monday-Wednesday slots
70%
More VIP table bookings
Direct WhatsApp channel captures high-value reservations
18 hrs
Saved per week
Auto-replies handle event inquiries and table bookings
60%
Increase in return visits
Birthday reminders and event invites drive loyalty
The Problem
Challenges Bars & Nightclubs Face
Dead Weeknights
Friday and Saturday are packed. Tuesday? Empty. You've got staff, inventory, but no customers. Same promotions don't work anymore.
Guest List Chaos
DJ night - 200 people on the guest list. Half show up at midnight, half don't come. No way to confirm, no way to manage walk-ins vs. list.
VIP Tables Go Empty
High-value VIP tables bring 40% of revenue. But last-minute cancellations leave tables empty, and you couldn't fill them in time.
Event Promotions Fall Flat
Big DJ playing Saturday. Posted on Instagram at 4 PM. By evening, only 50 people saw it. Email open rates? 10%. The event flopped.
Happy Hour Underperforms
5-8 PM happy hour deals. But people don't know about it until they're already home. By the time they see your Instagram story, they're ordering PedidosYa.
Birthdays Go Elsewhere
Someone celebrated their birthday at your club last year. Amazing night. This year? Went to a competitor. You never reached out, they forgot about you.
Solutions
10 Ways WhatsApp Automation Packs Your Bar
Handle reservations, build loyalty, and turn slow nights into profit
1
Table Reservation Inquiry
JourneyStarter+ $29
When someone asks about table reservations, capture details and offer booking options based on date and group size.
Hi, can I book a table for Saturday?
Hi! Thanks for reaching out to Neon Lounge!
I'd love to help with your reservation!
Quick details:
1. What date? (Saturday which week?)
2. How many people?
3. What time?
We have:
- Regular tables (no minimum)
- VIP tables (min spend applies)
- Private booths (6-10 guests)
Let me know and I'll check availability!
Dec 16, 8 people, 9 PM
Perfect! Dec 16, Saturday, 8 guests at 9 PM
For 8 people, I recommend:
- VIP Table: $1.600.000 ARS min spend (includes priority entry, dedicated server)
- Regular Tables: No minimum (may combine 2 tables)
VIP gives you the best experience for groups!
Which would you prefer?
Just now
JOURNEY: Table Reservation
TRIGGER: Message contains "table" or "book" or "reservation"
STEP 1: Ask for date, party size, time
STEP 2: Wait for details, parse date and count
STEP 3: Recommend table type based on size
STEP 4: Collect contact name and phone
STEP 5: Send confirmation with booking ID
STEP 6: Tag contact "pending-reservation"
STEP 7: Notify manager Arun for approval
How it works: Instant response shows you're professional. Qualifying questions (date, size, time) help recommend right option. VIP upsell based on group size increases revenue. Automated capture means no missed bookings when you're busy.
Workflow tip: Host Valentina gets notification when reservation is made. She can approve and send final confirmation within minutes.
2
Booking Confirmation & Pre-Payment
SequenceStarter+ $29
Send booking confirmation with pre-payment request. Reduce no-shows by collecting 20% deposit via Mercado Pago.
RESERIVAION CONFIRMED!
Neon Lounge - VIP Table Booking
Date: Saturday, Dec 16
Time: 9:00 PM
Guests: 8 people
Table: VIP-5 (main floor view)
Minimum spend: $1.600.000 ARS
Your host: Valentina (she'll meet you at entry)
SECURE YOUR BOOKING:
Advance payment: $320.000 ARS (20%)
(Adjusted against your final bill)
Mercado Pago: neonlounge@paytm
Or scan: [QR code]
Send screenshot when paid!
Location: Neon Lounge, Recoleta
Parking: Valet available (Rs.100)
See you Saturday!
[Payment screenshot]
Payment received! $320.000 ARS
You're all set for Saturday!
Booking ID: NL-DEC16-045
Save this message - show at entry
Balance: Rs.16,000 (min)
(You can spend more, balance adjusted from advance)
Can't wait to host you!
Just now
SEQUENCE: Booking Confirmation
TRIGGER: Tag "reservation-approved"
IMMEDIATELY: Send confirmation with payment details
WAIT: 2 hours for payment
IF NO PAYMENT: Send reminder "Don't lose your table!"
WAIT: 12 hours
IF NO PAYMENT: "Last chance - releasing at 6 PM"
IF PAYMENT RECEIVED: Tag "paid-confirmed"
DAY BEFORE: Send reminder with directions
DAY OF: Send 5 PM "See you tonight!" message
How it works: Pre-payment dramatically reduces no-shows. 20% is enough to commit them without being too high. Mercado Pago makes payment instant. Clear booking ID feels professional. Day-of reminder ensures they remember.
Workflow tip: Unpaid reservations auto-cancel after 24 hours, freeing tables for other bookings.
3
Event Night Announcements
CampaignStarter+ $29
Announce special DJ nights, live bands, or themed parties to your entire database. Send 3 days before + day-of reminder.
THIS SATURDAY - BIG ANNOUNCEMENT!
DJ AQEEL LIVE AT NEON LOUNGE!
Date: Saturday, Dec 16
Time: 10 PM - 3 AM
Genre: Bollywood + Commercial
TICKET OPTIONS:
Early Bird: $120.000 ARS
(Only 50 left - selling fast!)
Regular Entry: $160.000 ARS
(At the door)
VIP Table: $2.000.000 ARS
(8 guests + 2 bottles + no cover)
BONUS: First 100 entries get a FREE welcome shot!
Or call: 98765-43210
Neon Lounge, Recoleta
Campaign - 3 days before
CAMPAIGN: Event Announcement
TARGET: All contacts tagged "past-visitor" OR "vip-member"
SEND: 3 days before event at 6 PM
MESSAGE: Event details + ticket tiers + booking CTA
FOLLOW-UP CAMPAIGN:
TARGET: Contacts who didn't reply
SEND: Day of event at 3 PM
MESSAGE: "Tonight's the night!" reminder + urgency
RESULT: Tag responders as "event-interested"
How it works: 3-day advance gives time to plan. Clear ticket tiers create options for all budgets. Early bird scarcity drives immediate booking. Day-of reminder at 3 PM catches people before they make other plans.
Workflow tip: Track campaign response rate. High responders get tagged "engaged" for future priority announcements.
4
Guest List Management
JourneyStarter+ $29
Let people add themselves to guest lists. Auto-confirm and send entry instructions with time cutoff.
How can I get on the guest list?
GUEST LIST SIGNUP!
This Saturday: DJ Aqeel Night
Guest List Benefits:
- Entry: $80.000 ARS (vs $160.000 ARS at door)
- 1 complimentary drink
- Priority entry (skip queue)
BUT arrive before 11 PM or full price!
To sign up, share:
1. Your full name
2. +how many guests? (max +3)
Thiago Kumar, +2
YOU'RE ON THE LIST!
Guest List Confirmation
Name: Thiago Kumar
Party size: 3 people total
Event: DJ Aqeel - Saturday Dec 16
Entry: $80.000 ARS per person (includes 1 drink)
IMPORTANT: Arrive by 10:45 PM
After 11 PM: $160.000 ARS per person
Show this message at the door!
ID required (21+)
Neon Lounge, Recoleta
See you Saturday!
Just now
JOURNEY: Guest List Signup
TRIGGER: Message contains "guest list" or "guestlist"
STEP 1: Explain guest list benefits + cutoff time
STEP 2: Ask for name and party size
STEP 3: Validate party size (max +3)
STEP 4: Generate guest list ID
STEP 5: Send confirmation message
STEP 6: Tag contact "guest-list-[event-name]"
DAY OF: Send reminder at 5 PM about time cutoff
How it works: Self-service signup saves your staff hours. Time cutoff creates urgency and drives earlier arrival. Party size limit prevents abuse. Confirmation message is their "ticket" at the door. Manager Arun gets real-time count.
Workflow tip: Export guest list to door staff tablet. They check names off as people arrive - no confusion.
5
Ladies Night / Theme Party Promos
CampaignStarter+ $29
Promote weekly themed nights - Ladies Night, Karaoke Tuesday, College Night. Target specific segments with relevant offers.
LADIES' NIGHT TONIGHT!
Hey! It's Wednesday - you know what that means!
LADIES GET:
- FREE entry all night
- 2 FREE cocktails (till 11 PM)
- Ladies-only lounge area
COUPLES & GROUPS:
- Buy 2 Get 1 on all beers
- 50% off bar snacks
Tonight's DJ: Valentina
Bollywood + International hits
Starts 8 PM | Deals till 11 PM
Bring your girls - tonight's on us!
Neon Lounge, Recoleta
Wednesday 4 PM
CAMPAIGN CALENDAR:
TUESDAY: Karaoke Night (target: 25-35 age group)
WEDNESDAY: Ladies Night (target: female contacts + couples)
THURSDAY: College Night (target: under-25, student discount)
SEND TIME: 4 PM same day
TARGET: Segment by age/gender/past-visit-day
TRACK: "Reply COMING" = tag "attending-[day]"
RESULT: Build regular weekly crowd
How it works: Weekly themes create habit. Ladies Night brings women (which attracts men). 4 PM timing catches them before evening plans. "Reply COMING" pre-commits them and gives you headcount. Regular schedule builds weekly routines.
Workflow tip: After 3 Wednesday visits, auto-tag as "Wednesday-Regular" for exclusive deals.
6
Birthday Party Packages
JourneyStarter+ $29
Capture birthday party bookings with tiered packages. Include cake, bottles, shoutout, and photography based on package.
Do you do birthday parties?
BIRTHDAY AT NEON LOUNGE!
Let's make your birthday LEGENDARY!
BIRTHDAY PACKAGES:
PARTY STARTER (up to 10 guests)
- Reserved VIP area
- Birthday cake
- 1 premium bottle
- DJ shoutout
- Party props
Rs.18,000
ROCKSTAR BASH (up to 15 guests)
- Private booth
- Custom cake
- 2 premium bottles
- DJ shoutout + birthday song
- LED board message
- Photo booth
Rs.35,000
CELEBRITY TREATMENT (up to 20 guests)
- Premium booth + dancefloor
- 2-tier custom cake
- 3 premium bottles + champagne
- Champagne tower entrance
- Professional photographer
- Video highlights
Rs.65,000
When's the big day?
Dec 20, interested in Rockstar package
ROCKSTAR BASH - Perfect choice!
Dec 20 - Let me check availability...
AVAILABLE! Your booth is reserved!
Package includes:
- Private booth for 15 guests
- Custom cake (your design!)
- 2 bottles (choose: whiskey/vodka/rum)
- DJ shoutout with birthday song
- Your name on LED board
- Photo booth with props
Total: Rs.35,000
Advance: Rs.7,000 (20%)
Mercado Pago: neonlounge@paytm
Your birthday host: Valentina
(Will handle everything!)
Send cake design ideas and bottle preferences!
Just now
JOURNEY: Birthday Party
TRIGGER: Message contains "birthday" or "bday" or "party"
STEP 1: Show 3 package tiers with clear benefits
STEP 2: Collect date and preferred package
STEP 3: Check availability (manager approval)
STEP 4: Send confirmation with customization options
STEP 5: Collect advance payment
STEP 6: Collect cake design + bottle preference
STEP 7: Tag "birthday-party-[date]"
2 DAYS BEFORE: Send final confirmation + timing
DAY AFTER: Send photos + review request
How it works: Packages simplify decision-making. Birthday perks (cake, shoutout, LED message) create Instagram moments. Champagne tower entrance is shareworthy. Groups spend big. Photographer captures memories and provides marketing content.
Workflow tip: Birthday parties bring new people. Collect contacts of all guests for future campaigns.
7
VIP Membership Program
SequenceBusiness
Invite frequent visitors to VIP program. Monthly benefits, skip-the-line access, exclusive events, and automatic discounts.
VIP INSIDER INVITATION!
Rohit, you've been with us 8 times this quarter!
You're officially invited to:
NEON LOUNGE VIP INSIDER CLUB
Your Exclusive Benefits:
- Skip the queue (always!)
- No cover charge (any night)
- 15% OFF all tabs automatically
- VIP-only booth reservations
- Early access to events (book before public)
- Birthday month: FREE bottle
- Meet & greet with guest DJs
- Priority service
- VIP parking spot
Membership: $80.000 ARS0/year
(Saves you 10x in cover charges alone!)
OR
Monthly: Rs.1,200
[Pressed: ⭐ Join Annual (₹10K)]
WELCOME TO VIP INSIDER CLUB!
Payment: $80.000 ARS0 (annual)
Mercado Pago: neonlounge@paytm
After payment, you'll get:
- VIP digital card
- Personal VIP host (Valentina)
- Access to members-only WhatsApp group
Your benefits start immediately!
This Friday: VIP-only pre-party at 8 PM
(Before regular crowd arrives)
Thanks for being part of the Neon family!
Just now
SEQUENCE: VIP Membership
TRIGGER: Contact has 6+ visits in 3 months (auto-tag "frequent")
DAY 1: Send VIP invitation with all benefits
WAIT: 3 days
IF NO RESPONSE: Send "Last day for founder pricing"
IF JOINED: Tag "vip-member", send welcome + digital card
MONTHLY PERKS:
Day 1: Send "This month's exclusive events"
Week 2: "VIP-only happy hour this Thursday"
Before birthday: "Your VIP birthday gift awaits"
ENGAGEMENT:
Create VIP-only WhatsApp group
Share early event announcements
Exclusive after-hours invites
How it works: VIP status creates emotional loyalty. Real perks (skip line, no cover) have weekly value. Annual payment locks them in for a year. VIP group creates community. They become brand ambassadors who bring friends.
Workflow tip: VIP members get first access to New Year's Eve tickets, premium event reservations, and celebrity DJ meet & greets.
8
Post-Visit Feedback
SequenceStarter+ $29
Follow up day after visit. Collect feedback, share photos, request reviews, and offer return incentive.
Hope you recovered from last night!
Hey Rohit! Thanks for partying with us Saturday!
Hope you had an amazing time!
Your VIP table photos are ready:
[Album link]
How was everything?
Amazing!
So happy to hear that!
Quick favor - could you drop a Google review?
Helps other party people find us!
[Google Review Link]
Also, here's a thank you:
YOUR VIP RETURN OFFER
Book your next table within 30 days:
- FREE bottle upgrade!
- Priority booth selection
- Complimentary party platter
Code: VIPRETURN30
Valid till Jan 15
See you soon!
Day after visit
SEQUENCE: Post-Visit Follow-up
TRIGGER: Tag "visited-last-night" (manager adds after visit)
DAY 1 (2 PM): Send thank you + photo album + rating request
WAIT: If "Amazing" response → Request Google review
THEN: Send return offer (30-day expiry)
WAIT: Day 20 if no return booking → Reminder
WAIT: Day 29 → "Last day for FREE bottle upgrade"
IF "Could be better":
IMMEDIATE: Manager Arun gets alert
SEND: "Sorry to hear! Can we make it right?"
OFFER: Complimentary visit to fix experience
How it works: Photo album is valuable - they'll share on social media (free marketing!). Simple rating is quick to answer. Happy customers write reviews. Return offer drives repeat visit within a month. Time limit creates urgency.
Workflow tip: Only ask for reviews after positive ratings. Negative feedback goes to manager for personal resolution.
9
Happy Hour Alerts
CampaignStarter+ $29
Blast daily happy hour deals at 4 PM. Catch people before they make evening plans with irresistible offers.
HAPPY HOUR STARTS IN 1 HOUR!
Hey! Rough day? We've got the cure!
TODAY'S HAPPY HOUR (5-8 PM):
DRINKS:
- 1+1 on ALL beers!
(Kingfisher, Budweiser, Corona, Bira)
- Cocktails at Rs.299
(LIIT, Mojito, Margarita, Cosmopolitan)
- House wine: Rs.199/glass
FOOD:
- Bar bites 50% OFF
(Nachos, Wings, Loaded Fries, Calamari)
BONUS: First 20 check-ins get a FREE shot!
Neon Lounge, Recoleta
5 PM - 8 PM ONLY!
Bring colleagues - perfect after-work hangout!
Weekdays at 4 PM
CAMPAIGN: Daily Happy Hour
SCHEDULE: Mon-Fri at 4:00 PM
TARGET: Contacts tagged "weekday-visitor" OR "office-nearby"
EXCLUDE: Contacts who visited in last 3 days
MESSAGE: Day's special deals + urgency (time limit)
TRACK: "Reply COMING" responses
RESULT: Tag responders "happy-hour-regular"
VARIATION:
Mon-Wed: Focus on drink deals
Thu-Fri: Add party vibe ("Pre-weekend warmup!")
BONUS CAMPAIGN:
Rainy days: Add "Monsoon special - hot snacks included!"
How it works: 4 PM timing is perfect - they're at work, planning evening. 1+1 beer deal is irresistible. Time limit (5-8 PM) drives early arrival. Free shot for first 20 creates urgency. "Bring colleagues" increases group size.
Workflow tip: Segment by location. People in nearby offices get priority. After 3 happy hour visits, they're "regulars" with special perks.
10
Re-engagement for Dormant Guests
CampaignStarter+ $29
Win back guests who haven't visited in 60+ days with "We miss you" campaigns and exclusive comeback offers.
WE MISS YOU!
Hey Valentina! It's been a while since we saw you at Neon!
Remember that epic Saturday in October? We do!
A LOT has changed:
- New DJ lineup (every weekend!)
- Expanded cocktail menu
- Rooftop lounge now open
- Live band Thursdays
YOUR COMEBACK OFFER:
Visit us this month and get:
- FREE entry (bring +3 friends!)
- 1 complimentary cocktail
- 20% OFF your entire bill
- No minimum spend
Code: WELCOMEBACK
We'd love to have you back!
What night works for you?
☰ Pick Your Night
🎧 Fri/Sat - DJ Nights
🎸 Thursday - Live Band
👯♀️ Wednesday - Ladies Night
Valid till Dec 31
Win-back campaign
CAMPAIGN: Win-back Dormant Guests
TARGET: Contacts with last visit 60+ days ago
EXCLUDE: Already tagged "not-interested"
SEGMENT:
- High spenders (VIP tables): Better offer
- Regular guests (3+ past visits): Nostalgic message
- One-time visitors: "Give us another shot!"
MESSAGE: Personal recall + what's new + generous offer
TRACK: Response rate
IF VISIT: Tag "reactivated", send extra-special service
FOLLOW-UP:
No response after 7 days: Send "Last chance!" reminder
No response after 30 days: Tag "inactive", exclude from campaigns
How it works: "We miss you" creates personal connection. Referencing their last visit shows you remember. List of new features creates curiosity. Generous comeback offer (free entry +3 friends) removes objections. Time limit creates urgency.
Workflow tip: High-value past customers get personal message from manager Arun. "Would love to catch up - when can you visit?"
CRM
Track Every Guest Journey
From first visit to VIP regular who brings the crowd
Perfect for bars and nightclubs running regular events and building guest databases. Includes event campaigns, happy hour blasts, guest list management, and birthday tracking.
Small neighborhood bar? Starter Plan ($29/mo) covers reservations and basic automation. Large nightclub with VIP programs? Business Plan ($470/mo) includes membership automation and unlimited campaigns.
Ready to Pack Your Bar Every Night?
Join bars and nightclubs using WhatsApp to fill weeknights, sell out events, and build loyal crowds.