Handle 100+ buyer inquiries daily, share car details instantly, schedule viewings automatically, and close deals faster with trust-building automation.
Used car buyers are skeptical. They've heard horror stories and assume you're hiding vehicle problems or accident history.
Someone sees your car online and messages. If you don't reply in 5 minutes, they've already contacted 3 other dealers.
The car they asked about sold yesterday. You need to quickly suggest alternatives before they lose interest and move on.
Buyers schedule inspections but don't show up. You kept the car ready, turned away other buyers, and wasted time.
After agreeing to buy, getting documents from buyers is painful. RC, insurance, PUC, NOC - they forget half of them at home.
Every buyer wants "best price". You negotiate over calls, lose track of offers, and end up confused about who you quoted what.
Respond instantly, build trust, and close more deals
When someone messages about a car, instantly respond with details, photos, and availability. If sold, suggest similar options.
TRIGGER: New message from contact ACTION: Send welcome + ask which car they're interested in THEN: Check availability status IF Available: Send full details + viewing invitation IF Sold: "This car sold, but we have similar options! [List 2-3 alternatives]" THEN: Tag contact as "Swift-interested" or "Budget-5L"
Allow buyers to schedule viewings directly through WhatsApp and send automated reminders to reduce no-shows.
JOURNEY: Viewing Scheduler TRIGGER: Contact shows interest OR replies "viewing/inspect/see car" STEP 1: Show available time slots STEP 2: Capture their choice STEP 3: Send confirmation with address, contact, what to bring STEP 4: Day before - Send reminder STEP 5: 2 hours before - Send final reminder STEP 6: If no-show - Follow up: "Sorry we missed you! Reschedule?"
Instantly share inspection reports, service history, and vehicle documents when buyers ask, building transparency and trust.
TRIGGER: Message contains "report" OR "inspection" OR "documents" OR "history" ACTION: Send complete documentation package --- TRIGGER: Message contains "accident" OR "claim" OR "insurance" ACTION: Send accident/claim history + explain verification process --- TRIGGER: Message contains "service" OR "maintenance" ACTION: Send service history + explain why authorized service matters
After viewing, send systematic follow-ups to close the deal. Handle price negotiations professionally without being pushy.
SEQUENCE: Post-Viewing Follow-up TRIGGER: Tag "viewed-car" added after physical inspection DAY +1: "How was your experience? Any questions?" DAY +2: If no response - "Other buyers interested, want to move forward?" DAY +3: If price concern - "Happy to discuss. What's your budget?" DAY +5: Final offer - "Special price valid till weekend: Rs.X" DAY +7: If no response - "We have a new buyer offer. Last chance?" EXIT: When "deal-closed" OR "not-interested" tag added
Help buyers arrange financing through WhatsApp. Connect them to partner banks, collect documents, and track loan approval.
JOURNEY: Loan Assistance TRIGGER: Contact replies "2" (loan option) OR says "loan/finance/EMI" STEP 1: Calculate down payment + EMI options STEP 2: Share bank options + interest rates STEP 3: Collect required documents via WhatsApp STEP 4: Submit to partner banks STEP 5: Update on application status STEP 6: On approval - "Loan approved! Ready to book the car?" STEP 7: On rejection - "Try another bank? OR increase down payment?"
When new inventory arrives matching buyer preferences, notify them instantly. First to know = first to buy.
CAMPAIGN: New Stock Alert TARGET: Contacts tagged "looking-honda-city" OR "budget-8-10L" MESSAGE: Share new arrival details + photos + urgency TIMING: Send within 1 hour of adding new car to inventory FOLLOW-UP: 4 hours later to non-responders - "Still available!" Segments: - "looking-swift" → Alert when Swift arrives - "budget-3-5L" → Alert for cars in that price range - "suv-interested" → Alert for Creta, Seltos, Venue, etc.
Many buyers want to exchange their old car. Capture seller details, estimate value, and convert them into buyers.
JOURNEY: Seller Evaluation TRIGGER: Contact says "sell my car" OR "exchange" OR "trade-in" STEP 1: Ask car details (model, year, km, condition) STEP 2: Provide estimated price range STEP 3: Offer free inspection at their location STEP 4: Ask what car they want to buy STEP 5: Calculate exchange difference STEP 6: Schedule inspection visit THEN: Tag "seller-lead" + "potential-buyer"
After booking, systematically collect all required documents from buyer via WhatsApp to complete the sale smoothly.
SEQUENCE: Document Collection TRIGGER: Tag "deal-closed" added after booking DAY 0: Send complete document checklist DAY +1: Reminder - "Have you sent documents? Only 4 items needed!" DAY +2: Urgent - "Documents pending. Need them for RC transfer start." DAY +3: Call trigger - "Please call buyer - documents not received" PARALLEL: As each document received → Send confirmation + show remaining items All documents received → "Got everything! RC transfer starting tomorrow!"
After delivery, maintain relationship with service reminders, warranty support, and periodic check-ins to build long-term trust.
SEQUENCE: Post-Sale Care TRIGGER: Tag "car-delivered" added DAY +2: "How's your first drive? Everything good?" DAY +7: "Warranty reminder + service helpline" DAY +30: "1-month check-in + request Google review" DAY +90: "Warranty expires in 3 months. Any issues?" DAY +180: "Warranty ending soon. Final check?" DAY +365: "How's the car after 1 year? Need any help?" BIRTHDAY: If you capture DOB → "Happy Birthday! ৳4,400 off on next service!"
Turn happy customers into your sales force. Automate referral requests and Google review collection for steady lead flow.
JOURNEY: Reviews & Referrals TRIGGER: Tag "satisfied-customer" (30 days post-delivery) STEP 1: Ask - "Rate your experience 1-5" STEP 2: IF 4-5 stars → "Amazing! Can you share on Google? [link]" IF 1-3 stars → "Sorry to hear. What went wrong?" → Assign to manager STEP 3: If reviewed → "Thank you! Here's a ৳4,400 service voucher!" STEP 4: "Know anyone looking for a car? Refer and earn ৳4,4000!" STEP 5: If they share referral → Tag "referrer" + track in CRM REWARD TRACKING: Referral converts → Send "Congrats! Your ৳4,4000 is ready. Collect anytime!"
From inquiry to delivery to repeat customer
CRM Lite add-on: +$10/mo on Pro plan, included in Business
| Capability | Starter $29/mo |
Pro $99/mo |
Business $470/mo |
|---|---|---|---|
| Instant inquiry response | ✓ | ✓ | ✓ |
| Car viewing scheduling | ✓ | ✓ | ✓ |
| Vehicle history sharing | ✓ | ✓ | ✓ |
| Price negotiation follow-ups | ✓ | ✓ | ✓ |
| Finance/loan arrangement | ✓ | ✓ | ✓ |
| New stock alerts | ✓ | ✓ | ✓ |
| Car sell/exchange evaluation | ✓ | ✓ | ✓ |
| Document collection automation | ✓ | ✓ | ✓ |
| Post-sale service reminders | ✓ | ✓ | ✓ |
| Referral & review automation | ✓ | ✓ | ✓ |
| Customer contacts | Up to 500 | Up to 5,000 | Up to 25,000 |
| Team members | 2 | 5 | 15 |
Prices in USD. View pricing in your local currency →
Prices in USD. View pricing in your local currency →
Perfect for used car dealerships handling high inquiry volume with multiple sales staff. Includes advanced follow-ups, loan assistance, and targeted inventory alerts.
Small operation? Starter Plan ($29/mo) covers inquiry response, viewing scheduling, and basic automation.
Join used car dealers using WhatsApp to respond faster, build trust, and close more deals.
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