Order Notifications via WhatsApp

Keep customers informed at every step — order confirmed, shipped, out for delivery, and delivered. Proactive WhatsApp updates eliminate "Where is my order?" support tickets.

Por Que Funciona

40% of support tickets are order-status inquiries. Proactive WhatsApp notifications with tracking links reduce these by 60% while boosting customer satisfaction and repeat purchases.

Como Funciona

Connect

Integrate your e-commerce platform (Shopify, WooCommerce, or API)

Map

Define which order status changes trigger WhatsApp notifications

Notify

Customers receive automatic updates at each delivery milestone

Exemplo de Fluxo no WhatsApp

Order #5678 confirmed! We're preparing your items now.

10:30 AM

Your order has been shipped! Tracking: AWB123456. Expected delivery: Wednesday.

10:30 AM

Track Order

10:30 AM ✓✓

Your package is out for delivery and will arrive today between 2-5 PM.

10:30 AM

Métricas Principais

60%

Fewer Support Tickets

Repeat Purchase Rate

98%

Delivery Notification Read Rate

Melhores Práticas

Send notifications at every major status change
Include tracking links and estimated delivery times
Add a "Need Help?" button for easy support access
Follow up after delivery with a feedback request

Pronto para Começar?

Configure em 15 minutos. Plano gratuito disponível — sem cartão de crédito.

Comece Grátis

Varejo & Serviços

Gastronomia & Hospedagem

Saúde & Bem-estar

Profissional & B2B

Order Notifications via WhatsApp

Por Que Funciona

Como Funciona

Connect

Map

Notify

Exemplo de Fluxo no WhatsApp

Métricas Principais

Melhores Práticas

Recursos Relacionados

Pronto para Começar?