Manage More Properties, Delight Owners & Tenants—All on WhatsApp

Handle 100+ tenant inquiries, automate rent reminders, streamline maintenance requests, and send monthly owner reports without drowning your team.

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2.5x
More properties managed
Automation allows same team to scale
80%
On-time rent collection
Automated reminders reduce late payments
20+ hrs
Saved per week
Eliminate manual calls and follow-ups
95%
Tenant satisfaction
Quick responses and transparent tracking
The Problem

Challenges Property Management Companies Face

Endless Tenant Inquiries

100+ calls daily from prospective tenants asking "Is it available?" "What's the rent?" Staff spend more time answering than showing properties.

Chasing Rent Payments

Every month, 30% of tenants pay late. Staff waste hours calling, reminding, and following up on overdue rent.

Maintenance Chaos

Tenants call directly about every issue. Tracking who reported what, which vendor to send, and if it's resolved is a nightmare.

Manual Owner Reports

Property owners want monthly updates. Creating individual rent reports, maintenance summaries, and expense breakdowns takes days.

Tenant Screening Bottleneck

Each prospective tenant needs document verification, background checks, and employer verification. Process takes 5-7 days, losing good tenants to faster competitors.

Contract Renewals Forgotten

Lease agreements expire without notice. You realize only when tenant asks or when it's time to collect rent. Lost opportunities to negotiate better terms.

Solutions

10 Ways WhatsApp Automation Transforms Property Management

Handle more properties, automate tenant communication, and delight owners

1

Instant Owner Inquiry Response

Rule Starter+ $29

When a property owner reaches out, instantly share your services, pricing, service areas, and the onboarding process.

TRIGGER: Any new message
ACTION: Send company intro with services & pricing
THEN: Tag contact as "Owner Inquiry"
THEN: Notify property manager for follow-up
How it works: Sets clear expectations immediately - owner knows what you offer, your pricing structure, and service areas. Reduces back-and-forth questions. Team can focus on understanding specific needs rather than explaining basics.

Workflow tip: Include case studies or testimonials in the welcome message to build instant credibility.
2

Tenant Screening Process Automation

Journey Starter+ $29

Guide prospective tenants through document submission, verification, and approval with automated step-by-step process.

JOURNEY: Tenant Screening
TRIGGER: Staff tags contact "screening-started"
STEP 1: Request ID proofs
STEP 2: Request employment details
STEP 3: Request address proof & references
STEP 4: Send verification status update
STEP 5: Share approval/rejection decision
How it works: Step-by-step document collection prevents confusion. Tenant knows exactly what's needed and what's next. All documents stored in one WhatsApp thread for easy access. Screening that took 5-7 days now happens in 24-48 hours.

Workflow tip: Set up auto-reminders if tenant doesn't respond within 12 hours to keep the process moving.
3

Lease Agreement Signing

Journey Starter+ $29

Send digital lease agreement, collect signatures, and store signed copies - all via WhatsApp.

JOURNEY: Lease Agreement
TRIGGER: Staff tags contact "approved-tenant"
STEP 1: Send lease agreement PDF
STEP 2: Request signed copy upload
STEP 3: Send deposit payment details
STEP 4: Confirm payment received
STEP 5: Schedule key handover
How it works: Eliminates the need for tenants to visit office for signing. Digital process is faster, trackable, and environmentally friendly. All documents stored in conversation history for easy reference. Move-in happens faster.

Workflow tip: Use digital signature tools that integrate with WhatsApp for legally valid e-signatures.
4

Automated Rent Collection Reminders

Sequence Starter+ $29

Send rent reminders on 28th, 3rd, and 7th of every month with payment options. Reduce late payments by 80%.

SEQUENCE: Rent Reminders
DAY 28: Advance reminder (3 days before due)
DAY 1: Due date reminder
DAY 3: Gentle follow-up (if unpaid)
DAY 7: Firm reminder + late fee notice
DAY 10: Final notice + owner escalation

EXIT: When "rent-paid" tag added
How it works: Automated sequence means no manual tracking needed. Tenants get timely reminders without staff having to call. Escalation is automatic - from gentle to firm. Late payments drop dramatically. Owners happy with timely rent collection.

Workflow tip: Include PIX ID in every reminder for instant payment. Track which tenants always pay on time for future reference.
5

Maintenance Request Handling

Journey Starter+ $29

Capture maintenance requests with details, photos, urgency level, and auto-assign to vendors. Track until resolution.

JOURNEY: Maintenance Request
TRIGGER: Tenant reports issue
STEP 1: Ask for photo, urgency, timing
STEP 2: Create ticket, notify vendor
STEP 3: Confirm vendor assignment to tenant
STEP 4: Track work in progress
STEP 5: Share completion status & cost
STEP 6: Request tenant confirmation
How it works: Structured intake captures all needed info upfront. Auto-assignment to vendors speeds resolution. Tenant sees transparency - they know who's coming and when. All requests tracked with ticket numbers. Reduces follow-up calls by 90%.

Workflow tip: Tag issues by type (plumbing, electrical, etc.) to identify recurring problems and prepare better.
6

Property Inspection Scheduling

Sequence Starter+ $29

Schedule quarterly property inspections, send advance notice to tenants, and collect inspection reports.

SEQUENCE: Inspection Scheduler
QUARTERLY: Send inspection notice (15 days advance)
DAY -2: Confirmation reminder
DAY 0: "Inspector on the way" notification
DAY +1: Send inspection report to tenant & owner
THEN: Schedule next inspection in 3 months
How it works: Automated quarterly scheduling ensures no property is missed. Advance notice respects tenant's schedule. Reports shared immediately after inspection build trust. Owners see proactive property care. Issues caught early before they become expensive.

Workflow tip: Take photos during inspections and share with both tenant and owner for transparency.
7

Tenant Move-In/Move-Out Process

Journey Starter+ $29

Guide tenants through move-in checklist and move-out inspection with automated workflows for smooth transitions.

JOURNEY: Move-In Process
DAY 0: Send welcome + checklist
DAY 2: Remind to report any issues
DAY 7: Confirm all utilities activated
DAY 30: First month check-in

JOURNEY: Move-Out Process
DAY -30: Notice period confirmation
DAY -7: Schedule final inspection
DAY 0: Conduct inspection, note damages
DAY +5: Deposit refund after deductions
How it works: Clear checklists prevent disputes later. Photos document initial condition. Move-out inspection is structured - both parties know the process. Deposit refund is transparent with documented damages. Reduces conflicts by 95%.

Workflow tip: Create a damage assessment matrix with standard charges for common issues (broken fixtures, wall repainting, etc.).
8

Monthly Owner Reports

Sequence Starter+ $29

Automatically send monthly reports to property owners with rent status, maintenance activities, and expenses.

SEQUENCE: Monthly Owner Report
DAY 5: Send detailed monthly report
THEN: Process payout transfer
THEN: Share transaction screenshot
QUARTERLY: Send property condition update
YEARLY: Send annual tax statement
How it works: Automated reports save hours of manual work. Owners receive consistent updates without asking. Transparency builds trust and reduces owner queries. Clear expense breakdown shows value of management. Happy owners = long-term contracts.

Workflow tip: Include photos from recent inspections in quarterly reports to show property care visually.
9

Emergency Response Protocol

Rule Starter+ $29

Handle urgent situations with 24/7 emergency response keywords that trigger immediate alerts and action.

TRIGGER: Message contains "emergency" or "urgent" or "help"
ACTION: Tag as "PRIORITY-EMERGENCY"
THEN: Send immediate response with action steps
THEN: Alert property manager (SMS + call)
THEN: Notify emergency vendor
THEN: Inform property owner
THEN: Track resolution every 15 min
How it works: Keyword detection ensures emergencies never slip through. Instant acknowledgment calms panicked tenants. Multi-channel alerts (WhatsApp + SMS + Call) ensure someone responds. Pre-assigned emergency vendors respond faster. Real-time tracking until resolution.

Workflow tip: Create emergency contact cards for common situations (plumber, electrician, locksmith, security).
10

Contract Renewal Reminders

Sequence Starter+ $29

Automatically track lease expiry dates and trigger renewal conversations 60 days in advance.

SEQUENCE: Lease Renewal
DAY -60: First renewal inquiry
DAY -45: Follow-up if no response
DAY -30: Final decision needed (owner planning)
DAY -15: If renewing, send new agreement
DAY -7: Confirm all signatures & payments
DAY 0: Lease renewed seamlessly

IF NOT RENEWING:
DAY -30: Start finding new tenant
DAY 0: Schedule move-out inspection
How it works: 60-day advance notice gives time for decisions. If tenant isn't renewing, you have 30+ days to find replacement - zero vacancy period. If renewing, process is smooth with no last-minute rush. Owners appreciate proactive planning. Properties stay occupied.

Workflow tip: Track renewal rates by property to identify issues. Properties with low renewal need attention.
CRM

Your pipeline, pre-configured

Track every tenant from inquiry to renewal. See at a glance who needs screening, who's about to sign, and whose lease is expiring.

Inquiry
First contact
Property Visit
Viewing scheduled
Screening
Document check
Lease Signed
Agreement done
Active Tenant
Moved in
Renewal
Lease renewal

CRM Lite add-on: +$10/mo on Pro plan, included in Business

Capabilities

What You Can Achieve

Capability Starter
$29/mo		 Pro
$99/mo		 Business
$470/mo
Owner inquiry auto-response ✓ ✓ ✓
Tenant screening automation ✓ ✓ ✓
Lease agreement signing ✓ ✓ ✓
Rent collection reminders ✓ ✓ ✓
Maintenance request handling ✓ ✓ ✓
Property inspection scheduling ✓ ✓ ✓
Move-in/move-out automation ✓ ✓ ✓
Monthly owner reports ✓ ✓ ✓
Emergency response protocol ✓ ✓ ✓
Contract renewal reminders ✓ ✓ ✓
Properties managed Up to 50 Up to 250 Up to 1,000
Team members 2 5 15

Prices in USD. View pricing in your local currency →

RECOMMENDED FOR PROPERTY MANAGEMENT

Pro Plan - $99/month

Prices in USD. View pricing in your local currency →

Ideal for property managers handling 50-250 properties. Includes automated owner reports, inspection scheduling, and complete tenant lifecycle management.

Up to 250 properties
5 team members
Owner reports
Full automation
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Managing fewer than 50 properties? Starter Plan ($29/mo) covers tenant communication, rent reminders, and maintenance tracking.

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