Turn slow weeknights into sold-out events. Automate table reservations, guest lists, VIP bookings, event promotions, and turn occasional visitors into regulars who bring their crew.
Friday and Saturday are packed. Tuesday? Empty. You've got staff, inventory, but no customers. Same promotions don't work anymore.
DJ night - 200 people on the guest list. Half show up at midnight, half don't come. No way to confirm, no way to manage walk-ins vs. list.
High-value VIP tables bring 40% of revenue. But last-minute cancellations leave tables empty, and you couldn't fill them in time.
Big DJ playing Saturday. Posted on Instagram at 4 PM. By evening, only 50 people saw it. Email open rates? 10%. The event flopped.
5-8 PM happy hour deals. But people don't know about it until they're already home. By the time they see your Instagram story, they're ordering Talabat.
Someone celebrated their birthday at your club last year. Amazing night. This year? Went to a competitor. You never reached out, they forgot about you.
Handle reservations, build loyalty, and turn slow nights into profit
When someone asks about table reservations, capture details and offer booking options based on date and group size.
JOURNEY: Table Reservation TRIGGER: Message contains "table" or "book" or "reservation" STEP 1: Ask for date, party size, time STEP 2: Wait for details, parse date and count STEP 3: Recommend table type based on size STEP 4: Collect contact name and phone STEP 5: Send confirmation with booking ID STEP 6: Tag contact "pending-reservation" STEP 7: Notify manager Arun for approval
Send booking confirmation with pre-payment request. Reduce no-shows by collecting 20% deposit via Fawry.
SEQUENCE: Booking Confirmation TRIGGER: Tag "reservation-approved" IMMEDIATELY: Send confirmation with payment details WAIT: 2 hours for payment IF NO PAYMENT: Send reminder "Don't lose your table!" WAIT: 12 hours IF NO PAYMENT: "Last chance - releasing at 6 PM" IF PAYMENT RECEIVED: Tag "paid-confirmed" DAY BEFORE: Send reminder with directions DAY OF: Send 5 PM "See you tonight!" message
Announce special DJ nights, live bands, or themed parties to your entire database. Send 3 days before + day-of reminder.
CAMPAIGN: Event Announcement TARGET: All contacts tagged "past-visitor" OR "vip-member" SEND: 3 days before event at 6 PM MESSAGE: Event details + ticket tiers + booking CTA FOLLOW-UP CAMPAIGN: TARGET: Contacts who didn't reply SEND: Day of event at 3 PM MESSAGE: "Tonight's the night!" reminder + urgency RESULT: Tag responders as "event-interested"
Let people add themselves to guest lists. Auto-confirm and send entry instructions with time cutoff.
JOURNEY: Guest List Signup TRIGGER: Message contains "guest list" or "guestlist" STEP 1: Explain guest list benefits + cutoff time STEP 2: Ask for name and party size STEP 3: Validate party size (max +3) STEP 4: Generate guest list ID STEP 5: Send confirmation message STEP 6: Tag contact "guest-list-[event-name]" DAY OF: Send reminder at 5 PM about time cutoff
Promote weekly themed nights - Ladies Night, Karaoke Tuesday, College Night. Target specific segments with relevant offers.
CAMPAIGN CALENDAR: TUESDAY: Karaoke Night (target: 25-35 age group) WEDNESDAY: Ladies Night (target: female contacts + couples) THURSDAY: College Night (target: under-25, student discount) SEND TIME: 4 PM same day TARGET: Segment by age/gender/past-visit-day TRACK: "Reply COMING" = tag "attending-[day]" RESULT: Build regular weekly crowd
Capture birthday party bookings with tiered packages. Include cake, bottles, shoutout, and photography based on package.
JOURNEY: Birthday Party TRIGGER: Message contains "birthday" or "bday" or "party" STEP 1: Show 3 package tiers with clear benefits STEP 2: Collect date and preferred package STEP 3: Check availability (manager approval) STEP 4: Send confirmation with customization options STEP 5: Collect advance payment STEP 6: Collect cake design + bottle preference STEP 7: Tag "birthday-party-[date]" 2 DAYS BEFORE: Send final confirmation + timing DAY AFTER: Send photos + review request
Invite frequent visitors to VIP program. Monthly benefits, skip-the-line access, exclusive events, and automatic discounts.
SEQUENCE: VIP Membership TRIGGER: Contact has 6+ visits in 3 months (auto-tag "frequent") DAY 1: Send VIP invitation with all benefits WAIT: 3 days IF NO RESPONSE: Send "Last day for founder pricing" IF JOINED: Tag "vip-member", send welcome + digital card MONTHLY PERKS: Day 1: Send "This month's exclusive events" Week 2: "VIP-only happy hour this Thursday" Before birthday: "Your VIP birthday gift awaits" ENGAGEMENT: Create VIP-only WhatsApp group Share early event announcements Exclusive after-hours invites
Follow up day after visit. Collect feedback, share photos, request reviews, and offer return incentive.
SEQUENCE: Post-Visit Follow-up TRIGGER: Tag "visited-last-night" (manager adds after visit) DAY 1 (2 PM): Send thank you + photo album + rating request WAIT: If "Amazing" response ā Request Google review THEN: Send return offer (30-day expiry) WAIT: Day 20 if no return booking ā Reminder WAIT: Day 29 ā "Last day for FREE bottle upgrade" IF "Could be better": IMMEDIATE: Manager Arun gets alert SEND: "Sorry to hear! Can we make it right?" OFFER: Complimentary visit to fix experience
Blast daily happy hour deals at 4 PM. Catch people before they make evening plans with irresistible offers.
CAMPAIGN: Daily Happy Hour
SCHEDULE: Mon-Fri at 4:00 PM
TARGET: Contacts tagged "weekday-visitor" OR "office-nearby"
EXCLUDE: Contacts who visited in last 3 days
MESSAGE: Day's special deals + urgency (time limit)
TRACK: "Reply COMING" responses
RESULT: Tag responders "happy-hour-regular"
VARIATION:
Mon-Wed: Focus on drink deals
Thu-Fri: Add party vibe ("Pre-weekend warmup!")
BONUS CAMPAIGN:
Rainy days: Add "Monsoon special - hot snacks included!"
Win back guests who haven't visited in 60+ days with "We miss you" campaigns and exclusive comeback offers.
CAMPAIGN: Win-back Dormant Guests TARGET: Contacts with last visit 60+ days ago EXCLUDE: Already tagged "not-interested" SEGMENT: - High spenders (VIP tables): Better offer - Regular guests (3+ past visits): Nostalgic message - One-time visitors: "Give us another shot!" MESSAGE: Personal recall + what's new + generous offer TRACK: Response rate IF VISIT: Tag "reactivated", send extra-special service FOLLOW-UP: No response after 7 days: Send "Last chance!" reminder No response after 30 days: Tag "inactive", exclude from campaigns
From first visit to VIP regular who brings the crowd
| Capability | Starter $29/mo |
Pro $99/mo |
Business $470/mo |
|---|---|---|---|
| Table reservation inquiry | ā | ā | ā |
| Booking confirmation & payment | ā | ā | ā |
| Event night announcements | ā | ā | ā |
| Guest list management | ā | ā | ā |
| Theme night promotions | ā | ā | ā |
| Birthday party packages | ā | ā | ā |
| VIP membership program | ā | ā | ā |
| Post-visit feedback | ā | ā | ā |
| Happy hour alerts | ā | ā | ā |
| Re-engagement campaigns | ā | ā | ā |
| Guest contacts | Up to 500 | Up to 5,000 | Up to 25,000 |
| Team members | 2 | 5 | 15 |
Prices in USD. View pricing in your local currency ā
Prices in USD. View pricing in your local currency ā
Perfect for bars and nightclubs running regular events and building guest databases. Includes event campaigns, happy hour blasts, guest list management, and birthday tracking.
Small neighborhood bar? Starter Plan ($29/mo) covers reservations and basic automation. Large nightclub with VIP programs? Business Plan ($470/mo) includes membership automation and unlimited campaigns.
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