WhatsApp Payment Collection

Collect payments directly in WhatsApp conversations. Generate payment links, track transactions, and automate payment reminders with Razorpay integration.

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Payments
Key Capabilities

Everything You Get with Payments

Multi-Gateway Support

Connect Razorpay, Stripe, or other payment providers. Switch gateways without losing data.

Payment Links

Generate unique payment links with custom amounts, descriptions, and expiry dates.

Transaction History

Complete record of all payments with filters by status, date range, and contact.

Automated Follow-Up

Send payment reminders for pending invoices. Escalate overdue payments automatically.

Revenue Dashboard

Track daily, weekly, and monthly revenue with breakdowns by product and payment method.

Multi-Currency

Accept payments in local currency. Display prices in the customer's preferred currency.

How It Works

See Payments in Action

1

Connect Your Payment Provider

Link your Razorpay account in minutes. All payment processing happens through your own merchant account.

Connect Your Payment Provider — Payments screenshot
2

Automate Payment Reminders

Set up automated WhatsApp reminders for overdue invoices. Escalate from gentle nudge to formal notice.

Automate Payment Reminders — Payments screenshot
3

Revenue Dashboard

Track collections in real time. See total revenue, pending amounts, and payment success rates by customer segment.

Revenue Dashboard — Payments screenshot
How It Works

Step by Step

1

Configure

Set up Payments in your App-ening dashboard. Customise settings to match your workflow.

2

Activate

Turn on the feature and connect it with your existing tools and India business processes.

3

Results

See results from day one with automated WhatsApp workflows that save time and grow revenue.

Use Cases

How Businesses in India Use Payments

Service Deposit Collection

Send payment links for appointment deposits directly inside the booking confirmation WhatsApp message. When a customer books a consultation, haircut, or home repair visit, the confirmation message includes a one-tap payment link for the deposit amount. A spa charging a 500-rupee booking deposit can include the Razorpay payment link right in the appointment confirmation -- the customer taps, pays via UPI or card, and gets an instant receipt. No-show rates drop because customers who have paid a deposit are 3x more likely to show up. If they do not pay within 2 hours, an automated reminder goes out with the same link.

Invoice Follow-Up Automation

Set up automated payment reminder sequences for overdue invoices with one-click payment links. Instead of manually chasing payments, configure a 3-step sequence: a friendly reminder on the due date, a second nudge 3 days later, and a final notice at 7 days. Each message includes a direct payment link so the customer can settle the invoice in two taps. A freelance graphic designer with 20 active clients can automate all payment follow-ups and reduce average collection time from 14 days to 3 days. The payment dashboard shows exactly who has paid, who is overdue, and the total outstanding amount at a glance.

Event Registration and Fee Collection

Collect event fees via WhatsApp with instant confirmation and ticket delivery. When promoting a workshop, seminar, or community event, send a broadcast campaign with event details and a registration payment link. Once the attendee pays, App-ening automatically sends a confirmation message with event details, location, and a calendar invite link. A yoga studio hosting a weekend workshop for 30 participants can handle registration, payment, confirmation, and day-before reminders entirely through WhatsApp -- no event platform subscription needed, no manual tracking of who has paid.

Real Results

What Businesses Achieve

P
ProFix Home Services
Mumbai
Challenge

Collecting payment after service completion

Results
Same-day collection 45% → 88%
Payment Speed
-62%
Outstanding Invoices
4.7/5 payment experience
Customer Convenience
“Technicians send the invoice on WhatsApp before they leave. Payment comes in by the time they reach the next job.”
Plans

Available On

Free
Starter
Pro
Business

What You Get on Each Plan

Starter: Basic payment links. Pro: Automated reminders + receipts. Business: Multi-currency + reconciliation.

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FAQ

Frequently Asked Questions

When do I receive the money?+
Settlement times depend on your payment gateway. Typically 1-3 business days.
Are there transaction fees?+
App-ening does not charge payment fees. Your payment gateway charges their standard processing fees.
Can I generate GST-compliant invoices?+
Yes. Configure your GST details in settings. Invoices auto-calculate CGST, SGST, or IGST based on location.

Related Articles

WhatsApp Payment Collection Guide

Best practices for collecting payments via WhatsApp.

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